Stoq
Hız, kullanım kolaylığı ve satıcı değeri açısından Shopify'ın en yüksek kalite standartlarını karşılar
Değerlendirmeler (1.806)
Hassaslaştır
-
Puana göre
Very cool app that allows us to easily accept special orders (for items that we can get but don't have on backorder) and preorders (for items we have on backorder with a known ship date). Easy to setup and get started with. A few very specific questions we had were addressed very quickly by their support team (Prarthana and Anaam were of great assistance). I will consider this developer for other apps going forward.
So far so good. Customer service is very helpful and fast!
Thank you so much for the kind words! I'm really glad I could assist you in getting the preorder button set up.
If you ever need help with anything else, please feel free to reach out. :)
Wishing you all the best!
-- Khutheja / Technical Support Specialist
1st thing: the support team does their absolute best to help you with any issues you may be dealing with - this is the #1 reason why this review is 4/5 and not rated 2 or 3 stars... I was using this software for both back-in-stock notifications and allowing our customers to purchase pre-order items. Unfortunately, this software is limited by a couple of factors, that for me - made it unusable for what I need. 1) Your theme could affect the addon to where it does not display things correctly. The support team tried their best to help, but there were problems on top of problems. 2) The support team can do nothing if the issue with their software involves shopify. For example, anyone who wants to Pre-Order items will not be able to select in-store pickup as a shipping option. Looks like I'll have to look for an alternative software, or just forego doing anything pre-order.
Hey there! Sandesh here, I'm one of the app's founders. Thank you so much for taking the time to write a review. I'm sorry that you found it limited, and I truly appreciate you giving us a chance.
1. It looks like with your specific theme, this came down to the sort/filter/view options and how they affected the layouts. Unfortunately, themes are tricky on Shopify, but we can definitely give this another try if you'd like. We try to avoid writing any custom code (so that your storefront remains clean), but we can certainly resolve this.
2. Unfortunately, we don't have a way to change shipping options, or what becomes available to your customers when a preorder product is selected. You're right in that we are limited by what Shopify allows.
We'll do our best to get better, and we'll always keep up with platform updates. In this case though, we can't do more without finding ways to work around it - which we always tend to avoid as we are, first and foremost, built for Shopify.
I've also sent a message to you, in the hopes of rectifying this and perhaps giving us another chance. Thanks again for your time and appreciate the kind words for our Support team!
- Sandesh / Co-founder
Had a great experience with Nagaraj, easy customization help and quick service!
Thank you so much for your kind words! I’m glad I could help with Notify me button setup and adding the placeholder to your "Notify Me" form and that you had a great experience.
If you need any more customizations or assistance, don’t hesitate to reach out—we’re here to help!
-Nagaraj / Technical Support Specialist
とてもよかった。修正したいことも汲み取って迅速に対応頂きました。
The best restocking application on Shopify. Customer service was very responsive and helped resolve all my problems. Sneha was a great help!
Thank you for your wonderful review! I'm glad I could help setup the embedded form for 'Notify me' feature on your product page. We're glad to have you onboard for almost 2 years now. We wish you the best.
We're always here for you! <3
- Sneha / Merchant Success Team
Very happy with the app, it is fully featured and very easy to work with. Support was also fantastic. They quickly customised the Notification buttons also also helped with how to change native button text in Shopify. Highly recommended.
Thank you so much for the kind words! I'm really glad to hear that you're happy with the app and our support. It was a pleasure helping you set up the back-in-stock notifications, reminder emails, and SMS alerts.
If you need further assistance or have any questions in the future, just let me know. We’re here to help!
Nagaraj / Technical Support Specialist
very good, recommend!
hassan is the GOAT, superstar
thankyou!
Great product. Vishal was amazing when giivng custimer service! So grateful for your prompt responses.