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One of the Best apps on Shopify, the Pricing is really fair, not too expensive and not too cheap, that with the excellent service what makes this app the best.
I wish I see in the future a collaboration and integration with inventory Planner app to pull up the data of Back in Stock requests to inventory planner reports and make better predictions in the inventory planner that will be amazing for us. But I think this Idea is really far-fetched. Anyway, keep up the good work.
Thank you for your review. I will pass on your feature request to the team for their review. Feel free to reach out to us if you ever need any support!
We've been using the Back in Stock app pretty much ever since we opened our Shopify store. The app is constantly updated with new features, and the support team is always very responsive.
It gives you great insights when it comes to the demand for your OoS products, helps you identify which products you should bring back, automates the BIS requests from customers and BIS communications to clients once a product is back to help you convert customers down the road.
Great app, great team, great features :)
This app is amazing for two reasons:
1) It delivers exactly what it promises, with a sufficient level of customization and control. Customers sign up, when product arrives, the emails go out without a hitch, and it only sends an amount relative to the stock I have. I just upgraded for the second time, because we are getting more and more use out of it.
2) No upkeep. I did some minor customization to the form, but since then it has been entirely on autopilot and working flawlessly.
If every other app filled it's purpose as amazingly as this one, my store would practically run itself.
The team at BIS are super responsive and helpful. I needed help with an App Integration and they responded within 24 hours both times I reached out. Awesome App- has everything that the competitors boast and more. Love it!
Scar
Would highly recommend! Quick help over email when I had a formatting issue. The app has been great in driving more sales after we have sold out of an item.
This APP is a great source of revenue! Customers are able to sign up when we sell out, so then know just what to restock! Emails and texts are simple and to the point, but effective! Thank you!
Thanks for your awesome review!!!
The App works great, and Matt is very supportive to any query and prompt in resolving it!
Love this app and the support provided is excellent! The team are always fast to respond and resolve any questions.
This app has been great at notifying customers when items are out of stock. It also helps us know what is most in demand after something sells out! We love it!!
Glad you're loving our app!!
I don't understand the positive reviews here. There has been many cases notifications are just not being send out to the customers. Support has confirmed this multiple times saying they are working on it. I gave them one last chance last month, just to see that two weeks after we restocked again 0 notifications were send out. This is not an app that is trustworthy with my business. I need something that does what I pay for.
Hey there, we are sad to hear that 😔. We have been transparent with any issues we've faced and always look to resolve them as quickly as possible.
In the period you were experiencing this, we were doing massive upgrades to our platform that was affecting the delivery of notifications for some customers. These issues have been resolved also.
Are you still experiencing these issues? What can we do at this moment to turn your 1 star review into a 5 star?
We look forward to hearing from you!