Back in Stock: Restock Alerts

The app stopped working so I emailed their customer service and did not get a response for 24 hours. Normally I would be ok with that, however, they charge $90 a month. During the down time I found an app (Channelwill) for $45 a year that functions the same exact way and their customer service replied back in 5 minutes.

Back In Stock has been a seemles way of notifiying customers when items are back in stock. It literally requires zero effort on our end. They are also quick to respond when questions or issues arrise.

Excellent app and great customer support. Would highly recommend!

(Updated Oct 26/16). Not only did we use this app to plan our manufacturing for our year, but Matt has also been unfailingly and quickly responsive to our email enquiries, which has been very helpful in our countdown-to-store-reopening. :)

We are a tiny fundraising company that manufactures all year long just to have enough stock to sell in November: when we run out of stock, we're really out. Up until now, when we received any late stock or items in exchange, we had no way of keeping track of people who were wanting those particular items and sometimes got stuck with them.

Matt's app has completely changed things for us: we now have an enormous list of customers waiting for certain products and when those products get added to our Shopify inventory, the app automatically emails them and we have had many extra sales as a result.

Better yet, an unintended consequence of this app's functionality is that we think we will be able to modify our sales strategy and spread our manufacturer's work and our work out over a longer period by using the data we get about most desired products.

This app is simple and very effective and it has already been a game-changer for our teeny company, even in the 4 weeks it has been installed.

Matt also has provided stellar back-end support to make his app look great on our store. Highly, highly recommended!

We've used similar applications (some which are tied to expensive email service providers) but this one was by far the best that we've come across. 5 stars for functionality, documentation and customer support.

Customer service is fast and extremely helpful! If you need help gauging interest in certain products, this is the app to use.

Good app, there are some CSS problems I had but they were quickly resolved by the fast customer service. Give it a try!

We have used Back in Stock for years and it is one of the most cost effective and best supported apps in the Shopify App Store. I would not hesitate to recommend this app to anyone. You will get results. David Stokes, Owner
Pacific Northwest Gifts

Essential app, super easy to use and customise. Coming from five years of Magento, this is what I needed to collect customers emails without spending tons of developers hours. Recommended

Works very well, fast customer support, BUT it doesn't support a multi-lingual site (if all languages are under one domain). Unfortunately....