BackupMaster Backups

BackupMaster Backups

Avaliações (123)

Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
10 de fevereiro de 2023

Very easy interface and great customer support. No worries needed anymore :D Would definitely recommend this app!

House Raccoon
Bélgica
1 day usando a aplicação
Questão respondida por BackupMaster.io 11 de fevereiro de 2023

Thank you for taking the time to write such a kind review! We're super happy that you found our interface user-friendly. We put a lot of effort into making sure the app is easy to use, and it's great to hear that it's paying off. If you ever need any help, our support team is here for you, ready and willing to assist. Thank you again!

17 de agosto de 2023

Excellent App!
Would highly recommend. We are new to Shopify and working on setting up our store. We had not given any thought to back-ups as we were not sure how it was handled by Shopify however, when we learned that Shopify does not back-up any stores, we immediately searched out for a back-up app and happily found BackupMaster.

This app is so easy to use and the restore function works like a charm! Daily back-ups are performed automatically, and a weekly email of our automatic back-ups sent to us. Overall, very satisfied with this app
Linda

Union Nature Aroma-Phyto
Canadá
1 day usando a aplicação
Questão respondida por BackupMaster.io 20 de agosto de 2023

Thank you so much, Linda! Your thorough feedback and kind words really inspire our team to put in even more effort. Our app is all about making data recovery quick and easy while giving you complete control over your data. Your support and loyalty make our work incredibly rewarding. We truly appreciate you taking the time from your busy schedule to send us words of encouragement. Remember, we're here for you whenever you need us – your needs are our top priority. Please don't hesitate to contact us if you need any assistance!

Warm regards,
BackupMaster Team

3 de outubro de 2022

Funktioniert gut und man bekommt automatisch Support. Sehr beruhigend, seine Daten gesichert zu haben.

Edda Lux
Alemanha
About 24 hours usando a aplicação
Questão respondida por BackupMaster.io 5 de outubro de 2022

Thank you very much for your wonderful review! Please don't hesitate to contact us if you have questions about our app!

30 de setembro de 2022

Seems to work great so far. Fair pricing and very responsive customer service team. I am very pleased that you can backup your store everyday on a set schedule.

varner-parts
Estados Unidos
About 17 hours usando a aplicação
Questão respondida por BackupMaster.io 30 de setembro de 2022

Thank you so much! Please don't hesitate to contact us if you have questions about our app!

12 de março de 2023

Though I am new user, am very happy with this app. It serves my store backup issues.
Customer support is excellent too!

QualityDiam
Bélgica
About 7 hours usando a aplicação
Questão respondida por BackupMaster.io 13 de março de 2023

Thank you for taking the time to write your kind review! We truly appreciate your feedback and are happy to hear that our service met your expectations. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help!

29 de março de 2023

I asked a question about the plan via chat and received a very quick reply. I received accurate replies to my questions. I installed this application and was able to use it with confidence. Thank you very much.

HANA saku STORY
Japão
About 2 hours usando a aplicação
Questão respondida por BackupMaster.io 29 de março de 2023

Thank you very much for taking the time to leave a review and for your kind words! We are grateful that you chose our service and placed your trust in us to protect your data. Our team is dedicated to maintaining the utmost level of your data security. If you need any help or have questions, please do not hesitate to contact us!

Editado a 23 de fevereiro de 2023

Tried the app it just does not work at all. We have decided to cancel our trial. They kept us hours on the phone and result was nothing. Very unhappy.

Watch Store
Estados Unidos
1 day usando a aplicação
Questão respondida por BackupMaster.io 24 de fevereiro de 2023

Dear Lola,

Thank you for taking the time to provide feedback regarding your experience using our beta functionality for transferring data between your Shopify stores. We are very sorry that it did not meet your expectations, and we deeply understand how frustrating it can be when the new store's theme doesn't look as precise as expected.

However, as mentioned previously, Shopify imposes certain limitations on all apps, including ours, which means that some actions must be performed manually when creating a new store.

That said, we want to assure you that our app has successfully transferred the following data:

Products: 88
Blogs: 1
Custom Collections: 1
Smart Collections: 11
Pages: 10
Themes: 3
Assets: 755

Our engineers have reviewed the logs and confirmed that there were no errors during the transfer. However, we understand that setting up a new store can be overwhelming, and we want to make sure that we're doing everything we can to help you along the way. Our tech team is eager to work with you to ensure that your store is set up successfully.

It is essential for us not only to add new functions but also to hear from our customers and their feedback so we can improve our app to better serve their business needs. I have written to you, and we are ready and willing to assist you with the setup.

Regards,
Marina S.
Customer Support Team
backupmaster.io

23 de agosto de 2023

Solved my Back Up issues my Web store needed to be Backup professionally.
Today is done.
Yadev Norid

Pakistan Power Tool
Paquistão
About 1 hour usando a aplicação
Questão respondida por BackupMaster.io 24 de agosto de 2023

Thank you for taking the time to share your experience. We're delighted to hear that our backup app met your needs and that your web store is now professionally backed up. Your peace of mind is our priority. If you have any further questions or need assistance, please don't hesitate to reach out.

26 de novembro de 2024

Yummi Candles Canada
Canadá
Over 6 years usando a aplicação
21 de novembro de 2024

e-Outlet
Koweit
29 days usando a aplicação
Questão respondida por BackupMaster.io 25 de novembro de 2024

Thank you so much for your 5-star review! We're thrilled to hear you're happy with our backup app and appreciate your support—your feedback inspires us to keep delivering the best service!