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The Rewind Support team is very effective. I would really suggest you to use this app for your Shopify Store.
I used this app to back our entire Shopify site after is was recommended to us. Super easy to install with an easy 1/2 hour zoom call - super efficient. Should have done it a lot sooner...
I haven't had a chance to use the app (thankfully) but after crashing our site and losing all product descriptions, HS codes, weights, etc once in the past, Rewind provides valuable peace of mind. The onboarding team has been very helpful.
It's great having peace of mind that our information is backed up and safe. The support from the Rewind team has also been excellent!
I am extremely happy with this app. Not being a coder, it took me a two months to create my website and one of the app that I tried, from different vendor. messed up my website. I had this and I was able to restore it. The app owner is very helpful and he is working on some issues that I pointed out. Kudos to the app developer who is always willing to listen and help.
Rewind is one app that I wouldn't do without! The peace of mind just knowing that my store is regularly being backed up, and the totally affordable monthly fee and then to top it all off, the awesome and very prompt customer service! Just get it, you'll be glad you did!
I recovered, in seconds, a complex product with multiple variations, that I accidently deleted. Handy software!
They were super responsive and got back to me on a Friday night. very helpful service and follow up.
We offer support 7-days per week and hope to be 24/7 in the not-too-distant future! Thank you for the review :)
A real lifesaver and worth every penny
I have not tried a restore as of yet, however the setup was easy and it appears to be backing everything up as it should