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I was new to their templates and had a question so I reached out for help and immediately was given advice how to use. I didn't wait too long after exchanging a few emails. It is very convenient, and straightforward to use, I was just super tired and felt the need to reach out for help. Customer service is 100%. Templates are given which make it a huge plus! Definitely recommend!
Great App. We onboarded several months ago and the support team is excellent. They are continually adding new features for SMS and EMAIL campaigns PLUS the owner of the company called me personally and asked "my thoughts" on anything they could do to improve. I was pleasantly surprised. :)
I was so afraid that I I couldn't afford the services as I am a very small shop, but you can't NOT have this app. I have been assigned someone I adore (AK/Bala) and they have walked me through every step of the way. If you're hesitant, sign up for a demo and see everything they can do for your site! I'm so glad to be working with them!
Hi have used Bay Engage and Target Bay for a few years now and have had no issues. The messages are super easy to create and schedule. I like the tracking and reporting the best as I get a true picture of how my messages are performing. I would highly recommend using them.
We really love what this app has done for our campaigns. We're able to work much more quickly. We love the integration with Shopify.
Initially i was having trouble with the support. But now everything is perfect. The support team is really helpful and makes everything clear. I recommend it.
The best part about using BayEngage is the incredible support that we've received from Pon, Bala, KJ and the rest of the team. I feel as though they are deeply invested in the success of our business and respond to our questions/concerns extremely quickly and with great care.
I'm very much looking forward to utilizing the BayEngage app for my sales/marketing. Seems quite intuitive and straightforward, with great features. Thank you, TargetBay/BayEngage team!
Everyone is very helpful with showing you how to use their system. It is very easy to use and fast! Really enjoy BayEngage.
We have recently made the switch to TargetBay, the support team has been very responsive, staying on top of any issues that arise.
A++