Beae Landing Page Builder
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
Recenze (916)
Zpřesnit
-
Podle hodnocení
Amazing landing page editor! And the team are so helpful. Thank you Beae!
Sophie was the best. She really helped me and I'm feeling great about how my page is turning out so far.
Dear,
I'm Sophie. Thank you very much for your truly meaningful review.
We are truly grateful to you for trusting in choosing our products and that is the motivation for us to keep trying every day.
The support team is available 24/7, so feel free to get in touch anytime you need it.
Sophie | Beae customer support team
good apps for building page and section
Dear,
I’m Sophie. Have a great day!
Thanks for sharing your review with me and my team. The support team is available 24/7, so feel free to get in touch anytime you need it.
Sophie | Beae customer support team
O sistema tem alguns bugs, de salvamento e exibição de background, vs vezes você salva um trabalho em andamento e ele não salva, se deixar muito tempo sem salvar o sistema perde tudo, a dinamica de configuração de designe é muito ruim, as configurações de algumas coisas obirgaroriamente devem ser feitas em descktop e também em mobile senão, não funcionam corretamente, mas a pior parte de tudo , foi o atendimento feito pela Dominique, que mesmo eu mostrando os erros no meu dispositivo, ficou dizendo que o sistema não tem problemas. Utilizo diversos sistema e existe problemas de todos os lados, inclusive erros meus, mas ser tratado desta forma não é legal.
Dear Squadafum,
This is Cass Harper, Customer Support Manager at Beae.
First and foremost, I want to extend my sincerest apologies for the inconvenience you have encountered while using our platform and for the support that did not meet your expectations recently. Clearly, we have not achieved the high standards of service quality and effectiveness that you rightly expect from us.
We are continuously striving to improve our product and sometimes, unforeseen glitches occur during development. We are extremely grateful for your valuable feedback on the issues you have experienced, which helps us quickly resolve them and enhance the quality of our product.
We are fully aware of the technical issues you have pointed out related to saving functions and design settings across different devices. Our team has been actively investigating and addressing these issues to improve your experience.
Regarding your interaction with our support team, specifically with Dominique, I apologize for the inconvenience. Dominique has made efforts to find a solution, but due to a lack of full understanding of the new version, her response may not have been adequate. We are reviewing our training processes to ensure that all team members are well-equipped to handle such urgent concerns.
As a manager, I am truly sorry that I was not available to oversee your support on that day. Please allow us the opportunity to make amends and improve. We value each piece of feedback as it continually helps us to improve.
I hope you will give us a chance to restore your faith in our service. Rest assured that I and my team will always be ready to assist you, and we consider our success tied directly to your success with Beae.
Thank you for your understanding and patience. We are committed to providing you with a better experience in the future.
Sincerely,
Cass Harper | Customer Support Manager
Great costumer service, quick and easy communication
Dear,
I'm Anthony from Beae app. Thank you very much for taking the time to leave this truly meaningful review.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Anthony | Customer Success Team
Customer support has been great!
Dear,
Thanks for sharing your review with me and my team. The support team is available 24/7, so feel free to get in touch anytime you need it.
Have a great day and take care!
Sophie | Beae support team
Excellent support. So far seems like more bang for your buck for what you pay. Impressed so far!
awesome service amazing team
Dear Luka,
Thank you very much for taking the time to review the Beae app.
The support team is available 24/7, so feel free to get in touch anytime you need it. Have a good day!
BR,
Sophie | Beae support team
Amazing and fast response - helped out with everything I needed!
If you're looking for an easy-to-use website builder with great customer service, this is the one you're looking for. Thank you very much Dominique for your help.