Beae Landing Page Builder
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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Amazing app!
Dear Reinaldo,
I'm Cass from support team. Thanks for sharing your review with me and my team.
If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Cass | Customer Success Team
O sistema tem alguns bugs, de salvamento e exibição de background, vs vezes você salva um trabalho em andamento e ele não salva, se deixar muito tempo sem salvar o sistema perde tudo, a dinamica de configuração de designe é muito ruim, as configurações de algumas coisas obirgaroriamente devem ser feitas em descktop e também em mobile senão, não funcionam corretamente, mas a pior parte de tudo , foi o atendimento feito pela Dominique, que mesmo eu mostrando os erros no meu dispositivo, ficou dizendo que o sistema não tem problemas. Utilizo diversos sistema e existe problemas de todos os lados, inclusive erros meus, mas ser tratado desta forma não é legal.
Dear Squadafum,
This is Cass Harper, Customer Support Manager at Beae.
First and foremost, I want to extend my sincerest apologies for the inconvenience you have encountered while using our platform and for the support that did not meet your expectations recently. Clearly, we have not achieved the high standards of service quality and effectiveness that you rightly expect from us.
We are continuously striving to improve our product and sometimes, unforeseen glitches occur during development. We are extremely grateful for your valuable feedback on the issues you have experienced, which helps us quickly resolve them and enhance the quality of our product.
We are fully aware of the technical issues you have pointed out related to saving functions and design settings across different devices. Our team has been actively investigating and addressing these issues to improve your experience.
Regarding your interaction with our support team, specifically with Dominique, I apologize for the inconvenience. Dominique has made efforts to find a solution, but due to a lack of full understanding of the new version, her response may not have been adequate. We are reviewing our training processes to ensure that all team members are well-equipped to handle such urgent concerns.
As a manager, I am truly sorry that I was not available to oversee your support on that day. Please allow us the opportunity to make amends and improve. We value each piece of feedback as it continually helps us to improve.
I hope you will give us a chance to restore your faith in our service. Rest assured that I and my team will always be ready to assist you, and we consider our success tied directly to your success with Beae.
Thank you for your understanding and patience. We are committed to providing you with a better experience in the future.
Sincerely,
Cass Harper | Customer Support Manager
Great team and great product
Superb support 24/7. Excellent
Dear ,
Thank you very much for taking the time to leave this truly meaningful review. We are fortunate to have your trust in using our products. We hope to continue to serve you in the future.
That is a great motivation for us to continue trying every day. Don't hesitate to contact us whenever you need.
Best regards,
Duke| Customer Success Team
I highly commend the app for its intuitive user interface and seamless functionality, making it a joy to use on a daily basis with their attentive and knowledgeable support team always ready to assist with any inquiries or concerns
Hi there,
We would like to express our sincere gratitude for taking the time to review our services. Your feedback is invaluable to us, and we greatly appreciate your support.
Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.
Kian | Beae Customer Success Team
The answer was very quick
Harika bir program.özgürce istediğiniz her şeyi yapabiliyorsunuz.tasarım ve dizaynlardaki değişikliklere bayıldım.özgürüm.istediğim değişikliği yapabiliyorum.müşteri desteği inanılmaz hızlı saat kaç olursa olsun anında dönüş yapıyorlar.bence bu fiyata harika!
Dear Toys Box shop,
Thank you so much for your fantastic words ! We're delighted to hear that you found our staff knowledgeable and kind, and that we were able to help you with your problems.
If you ever need further assistance, don't hesitate to reach out. We're always here to help!
Duke | Beae Customer Success Team
Love the app, easy to use and support was great when I needed help!
Excellent support and customer satisfaction.
Dominique was SO helpful with offering to build us a custom footer. Very responsive help team and editor. I will continue to use Beae!