Recenze (347)

Celkové hodnocení
4,4
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
3. únor 2025

I had a terrible experience with this app. I requested a refund on the same day that the services were due to renew, as we no longer needed them. To my surprise, the refund was rudely declined. When I asked why, I was told it was because of their "policy." However, after reviewing their terms and conditions carefully, I could find no mention of a no-refund policy. It seems like they simply make ...

Toxic Envy Boutique
Spojené státy
Doba používání aplikace: Asi 3 roky
10. únor 2025

This is not a trustworthy company.

I installed this app via Shopify, but never initiated a free trial. Instead, I emailed back and forth with their support and they agreed to give me a much longer 45 day trial. This was not through shopify, but through the app developer directly. They NEVER stated they would begin charging me automatically after the 45 days were over. I have the full email ...

Dibsies Personalization Station
Spojené státy
Doba používání aplikace: 3 měsíci
26. září 2024

I never bother leaving reviews but this was an exceptionally bad experience. I have some issues with the app itself, doesn't work well and missing some basic features but what was the worst was the support. Took days to answer and then the answer was a sentence or two, lazy, didn't answer my questions at all. Just seemed like someone responding to the requests in their lunch break and didn't ...

The Shop of Many Things
Spojené království
Doba používání aplikace: 5 dny
Vývojář Viably Capital odpověděl 4. únor 2025

Thank you for the review and sorry for the bad experience.
BeProfit was recently acquired by Viably and we are now relaunching all services including support. Would love to ...

17. duben 2024

At one point I was on a paid plan under $30 a month, but realized I could do what I needed on the free plan (the paid plan didn't offer much value for what I needed to do, just simple tracking of expenses). Now without warning the free plan is gone and the entry level plan is now $49 a month, but for what I'm not sure. Now I'm locked out of accessing reports of my expenses unless I pay. It's time ...

Daily Ritual Boutique
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Viably Capital odpověděl 2. červen 2024

Thank you for your feedback and for being a valued user of BeProfit with Daily Ritual Boutique. We understand your concerns about the transition from our free plan to a paid ...

Datum úprav: 2. duben 2024

Super Bad Experience. Staff super slow to respond. I get one response a day....

On March 7th I noticed

Theres a huge issue where my products are not appearing therefore I cant add costs. All my data is skewed and inaccurate

They said they have escalated but its been a week and half for it to get here.

Update 24th March. Still no fix. If something happens to your account they are very slow to fix. ...

PuppyPad
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář Viably Capital odpověděl 2. červen 2024

Hi PuppyPad,

Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced. Our goal is to provide timely and effective support ...

31. červenec 2024

The app is great, and the support was great, but now they only have bot chats, and they don't respond to their emails anymore either. We have waited 2 weeks for responses, and as a business, these things are important to fix. We are also on the highest plan, and not having an account manager that we can reach out to is just dumb. It's a sign that the app is dying.

Cloudflops Sverige
Švédsko
Doba používání aplikace: 9 měsíci
Vývojář Viably Capital odpověděl 4. únor 2025

Thank you for the review and sorry for the bad service.
BeProfit was recently acquired by Viably and we are now relaunching all services including support. Would love to go ...

Datum úprav: 3. duben 2024

They took all my store data. After answering a lot of questions, they said that the data was missing and asked me to contact customer service. The first impression is very bad. If I change my mind, I will be sharing it here.

Edited:
Quick Note: Don't waste your time

Oyuncakcın
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář Viably Capital odpověděl 2. červen 2024

Hi Oyunacakcın,

Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced with our app. Losing store data and facing ...

29. květen 2024

It is a great app, but they took away the free plan they used to offer.

ZATShop
Kanada
Doba používání aplikace: 5 měsíci
Vývojář Viably Capital odpověděl 2. červen 2024

Thank you for your review, Mike. We appreciate your feedback and understand your concern about the transition from our free plan to a paid plan. Our support team has reached ...

20. červenec 2023

i have been trying to work with them for the last 4 months to fix this issue but same problem every month.

1) App disconnects from the different Ad channels like FB, Google, Bing. Everytime i login i have to manually connect the ad accounts to the app. Yo will see error on Dashboard or with the ad channel that ad accounts have been disconnected. you would assume after 4 months of continuously ...

Arbeit Schuhe
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář Viably Capital odpověděl 31. červenec 2023

Dear Customer,

I'm Eden, the CEO of Beprofit. I'm truly sorry for the difficulties you've experienced with our app. Your feedback is crucial to us, and we understand that we ...

29. leden 2023

This app and company is a SCAM!!!! Look through all the other reviews, they'll charge you high amounts even if you don't use the app and then REFUSE to refund you and try their best to hold your money from you. They don't reply to any e-mails or support. Do yourself a favour and just don't download this app. AVOID

Super Sea Moss
Kanada
Doba používání aplikace: 8 dny
Vývojář Viably Capital odpověděl 29. leden 2023

Hey Super Sea Moss team,

Thank you for your feedback and for bringing this issue to our attention. I am sorry for any confusion regarding the billing process.
I want to ...