BeProfit ‑ Profit Analytics

I never bother leaving reviews but this was an exceptionally bad experience. I have some issues with the app itself, doesn't work well and missing some basic features but what was the worst was the support. Took days to answer and then the answer was a sentence or two, lazy, didn't answer my questions at all. Just seemed like someone responding to the requests in their lunch break and didn't really care if it helped. It was clear they didn't even read my message ‍♂️

The app is great, and the support was great, but now they only have bot chats, and they don't respond to their emails anymore either. We have waited 2 weeks for responses, and as a business, these things are important to fix. We are also on the highest plan, and not having an account manager that we can reach out to is just dumb. It's a sign that the app is dying.

At one point I was on a paid plan under $30 a month, but realized I could do what I needed on the free plan (the paid plan didn't offer much value for what I needed to do, just simple tracking of expenses). Now without warning the free plan is gone and the entry level plan is now $49 a month, but for what I'm not sure. Now I'm locked out of accessing reports of my expenses unless I pay. It's time to delete this app and say goodbye. I can track expense on my own since I"m such a small business. I might check out trueprofit as mentioned in another app.

Super Bad Experience. Staff super slow to respond. I get one response a day....

On March 7th I noticed

Theres a huge issue where my products are not appearing therefore I cant add costs. All my data is skewed and inaccurate

They said they have escalated but its been a week and half for it to get here.

Update 24th March. Still no fix. If something happens to your account they are very slow to fix. AVOID AT ALL COSTS

Update 2nd April. They told me they can't fix this problem for me. Now I have to migrate to a new app and will lose alot of my data.

I've been using BeProfit for the last few months and it has just made everything so much easier. It's super comprehensive and easy to navigate and the team has been really supportive too. I definitely recommend it!

A must for every small brand owner. The customer support team is amazing!

Before BeProfit, it was really hard to track every single cost down to the last detail. This app really saves you a lot of time and lifts a huge weight of your shoulders. You can see your actual profit in real time as well as on every single order. This gives you the intel you need to make executive business decisions in order to scale correctly.

It is a great app, but they took away the free plan they used to offer.

Recommended for any online store / business owner that wants to get a really good and accurate grasp on how their stores are doing. It's also extremely helpful for optimising profit margin and other relevant metrics

beprofit has a good support team but their app is not doing so well. it doesn't update my stats correctly and often glitches. I messaged their support team about this and all they could say was "sorry, our system was down and now its back up" well this happened again so i'm deleting the app. Plus now they raises the prices even though the app hasn't improved at all. The app worked well the first few months i had it but now it's gone downhill. I downloaded trueprofit today and it works perfectly and they have a mobile app so I would recommend that.