BestChat ‑ Live Chat & Chatbot , 126 değerlendirme
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I recently started using BestChat Live Chat Chatbot and I am blown away by its functionality. As a business owner, it's important for me to have a chatbot that can provide seamless 1-to-1 customer service, especially for my customers who speak Chinese. BestChat offers a fully Chinese-operated backend that allows me to connect with my customers in simplified or traditional Chinese, making it easy for me to expand my business into new markets.
One of the best things about BestChat is the real-time tracking of customer browsing behavior. It allows me to stay ahead of potential customer inquiries and have pre-set Q&A that can be easily customized. Plus, with the weekly data report, I can analyze my chatbot's performance and identify areas for improvement.
The BestChat chatbot is also available on both PC and mobile devices, allowing me to be connected with my customers at all times, even when I'm not at my desk. The customizable chat window lets me brand it to match my website's aesthetics and provide a fun, interactive experience for my customers. I also appreciate the festive chat icons available during holiday seasons to add a personal touch to my website.
Most importantly, I want to highlight the exceptional customer service provided by the BestChat team. When I encountered some issues with the plugin, the team was quick to respond and provided the necessary support to resolve the problem. Their friendly and helpful approach is greatly appreciated and speaks volumes about the company's dedication to their customers.
Overall, I highly recommend BestChat Live Chat Chatbot to any business owner looking for a reliable and effective chatbot solution to improve customer engagement and increase conversions.
Thank you so much for your kind words and thoughtful comment. We are thrilled to hear that you appreciated our efforts and that your experience with our service was a positive one. We will continue to work hard to meet and exceed your expectations.
Very useful App with great customer service. Highly recommended for any webpage. Easy to use and install, very customisable.
We're delighted you're finding BestChat useful! Thank you for your kind words about our customer service – we're here to make sure you have the best experience possible!
This program runs very smoothly on the website, the overall use is very smooth, and the customer service replies are also very fast and friendly.
Our team is dedicated to providing fast and friendly customer service, so we're delighted to hear that you've had a positive interaction with us. If you have any further questions or need assistance, don't hesitate to reach out! 🤝😊
I just started using BestChat (my first try at a chat application). Super easy to setup and get going and they provide excellent customisation options for a free app. Support is top notch too, will definitely recommend it to others!
Thank you for your positive feedback. It's a pleasure to serve customers like you, and we look forward to continuing our relationship.
Simple live chat widget that's easy to install & customise & also link to messenger, instagram & whatsapp. Also has an automated chatbot feature. Excellent customer service. Just installed but will play around with it more.
Fantastic to hear you're enjoying BestChat's versatility! 🎉 Dive into more features at your convenience, and if you need any assistance, just give us a shout. Happy chatting!
Thank you for the 5-star rating! 🌟