Better Shipping , Počet recenzí: 167

Celkové hodnocení
4,5
Počty podle úrovně hodnocení
  • 75 % hodnocení s 5 hvězdami
  • 7 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 3 % hodnocení s 2 hvězdami
  • 13 % hodnocení s 1 hvězdami
Datum úprav: 15. říjen 2021

When it works the app is great. Unfortunately we have major issues syncing up properly with Shop Pay. With the app running customers can sometimes not checkout as rates are not presented and the 'Pay Now' button is greyed out. Atom Yard and Shopify both cannot work out the issue, Atom Yard say the problem is caused by Shopify alone.

Really Well Made
Spojené království
Doba používání aplikace: Více než 3 roky
Vývojář Atom Yard odpověděl 18. říjen 2021

Hi, thanks for your comment and sorry to hear you are having an issue with Shop pay. The app 100% works with Shop Pay, but it looks like Shop Pay is having an internal issue unrelated to our app on your store. Shop pay are aware of the issue and are actively trying to fix it for you now.

Datum úprav: 12. srpen 2015

Works now. If it does not work in your store, just uninstall and install the app again. it will not lose data.

Anfurniteshop Shopify Com
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Atom Yard odpověděl 17. březen 2019

Thanks for the feedback! This issue can sometimes occur when you add the carrier calculated shipping feature to your Shopify plan. If you have any questions about this, please let me know.

6. říjen 2015

Not everything is straightforward with this app. An instruction video is needed.

Comfyhomegoods
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Atom Yard odpověděl 17. březen 2019

Hi! We’re sorry that you found the set-up process confusing. We’ve since updated our help guide and have included several tutorial videos! We’re always happy to provide any further instructions that you need on specific shipping scenarios too.

2. duben 2019

So I played around with this app and even though it is very simple and nice interface to use, when making rules it will glitch a lot of times especially if you are trying to do FREE + Shipping Rules. Things like a shipping with a cost of $0.00 will appear beside the correct shipping option you intend your buyers to buy. If you decide to go with this app make sure to 4x check your work, your rules, go through the checkout and try different products, this will ensure you dig out different bugs and glitches. Now the staff can be helpful, but may be a little unresponsive at times but they are still good. I would recommend to use Master Shipping, as it is less faulty and little more simple (though at the beginning you can feel a little lost). Also it doesn't glitch out.

Passion Grab
Spojené státy
Doba používání aplikace: Asi 9 hodinami
Vývojář Atom Yard odpověděl 9. duben 2019

Hi! Great to hear that you found the app easy to use, and it is important to test your rates and setup to make sure it’s working as you would like. We take all bugs really seriously and we aren’t aware of any in the app. We’ve contacted you privately to help resolve any setup issues that you might have had.