Better Shipping

Been using this app for a year or two now. It works, The price is a little high on an ongoing basis, to be honest. There has been little improvement in the app since we started using it. No rules based on tags, you have to manually do it. So if you add a product that can't go via a certain shipping option if you have to quickly jump into the app and add it to a rule. I hope they have the motivation to make the app better with features like this. edited: The developer contacted me several times asking me to reconsider my review

Good app but a bit on the expensive side. That's why we gave four start. Actually, we are not using the full functionality. Maybe it appears a bit expensive to us simply because we only take advantage of one benefit this app offers. Anyway, overall, great app.

Very simple and straightforward to use. It is perfect for configuring flat rates at the per-item level.

Works great for what we're using it for. We're able to limit shipping to specific areas as well as limit certain shipping options to specific cart totals and/or products. Customer Service takes about a day to reply via email which wouldn't be too handy if we had an issue that needed immediate attention but they are very helpful when you do get a response.

I used this app to create some specific shipping rates for the products on my store. Although the app took a little bit of time setting up, the team at Better Shipping were quick to respond to my queries and always went the extra length to get the rates working correctly for me. Really great customer service and in my book, worth the subscription cost if it takes the headache of Shopify's basic shipping rates away. Would definitely recommend!

I got the app working after getting help from 3 Shopify people. there is. Delay in getting help from my location during the dy as im in Canada and customer support is in Australia.

Finding it hard to locate the instructions but other than that this is a perfect app!

Peter was very responsive and provided me with very detailed customer/technical support. He was able to help me resolved my issue in a matter of minutes.

So far so good, doing what it says it does, have only used ZIP code features so far.

Setup wasn't very intuitive but their support was great and Jess was fast to set up where I was struggling, a few more 'if you want to do this, do this' help articles would be good.

$14.99 per month for Zip Code filtering seems expensive but I suppose that's Spotify apps for ya! And it will definitely be worth it if we expand to offer more shipping options.

Does not work. My per product shipping charges never updated to my site/products.

**Update 1/9/2018**
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After further review I realized I needed realtime shipping enabled on my store (a $20 monthly fee from shopify). After I got the app working it worked fine. For my store I needed a bit more customization with product variants and shipping rules. Although those features aren't currently available, the staff is working to include those in the update. Still, as-is, the better shipping app is the best one available in my opinion. Another note on the staff, Peter and Jess were very helpful and kind and possess all the qualities you would want in technical support.

4/5 stars right now. It might change to 5 stars once the proper updates are complete. Thanks Peter & Jess!