BS ‑ Better Shipping

This app doesn't allow setting different prices for variants. It advertises that you can set shipping rates per item on Shopify, but then you really can't. Very frustrating.

App did not work, in the app it doesnt give you images of the inventory so it's hard to sort through everything and the search is very glitchy. I called Shopify to try to troubleshoot the issue and they couldn't figure it out either. I contacted support for the app and even though in their FAQ it states that you can't use both Shopify shipping settings and Better Shipping rates together, the app support person I talked to said I could. Bad documentation, just overall a waste of time.

Quite disappointed I needed to pay $15 to find out that the app didn't offer the level of customization that I needed. Wouldn't recommend to any others.

Such garbage. Completely unintuitive. super difficult to use. For what they charge, they should at least have a quality product.

This is a feature that should just be a part of shopify, not doled out to a crummy app developer who will gouge your store for the simple ability to adjust box sizes for your items pre shipping. At least thats what i assumed it does- there is no evidence of it doing anything at all. I've now deleted it and am moving on to the next one which also hopefully doesn't suck.

EDIT: I have removed the part where I said the support staff was unreachable. Turns out they are super reachable. I have now requested in writing directly to "Jess" 4 times in a row to stop contacting me and they absolutely refuse. This is past the point of being professional. Please avoid this company at all costs. I just want to be left alone and i don't want to be bullied into altering my honest experience by this company. They are literally contacting me to alter this review because they don't want their rating to go down. Holy unprofessional, batman. This is something no ethical business would ever dream to do. Ever. I sincerely hope they stop emailing me.

Second Edit due to Dev Response: I didn't feel that you were contacting me "too often". I literally asked you to stop contacting me over 4 straight emails. You chose to ignore that and to continue to harass me. There is no way to misconstrue "please stop contacting me" as anything else. Yet you continued for several more emails as I continued to beg you to stop. This is not the sort of behavior I could ever consider acceptable. At this point every shopify store owner should know exactly how bad this app is and how the devs refuse to listen in the slightest to their customers. Everyone on shopify should avoid this app like the plague and find something (anything) better.

We really looking forward to have this work, but even V2 is too glitchy and crashes almost every time you click a button

- Doesn't update the bulk products correctly > most items are missed from update
- Collection bulk updates on V2 is just purely terrible.. We did it on a collection which had over 200 items and only 10-15 of them got updated
- Watched every video they have and I don't understand why couldn't they make it easier to do it
- Or I'm an idiot who doesn't simply get how flexible this app is?
- If you have over 1000 items I don't believe this app is for you if you want to have different pricing tiers on collections

We had to go back to the way it was working based on weight which worked amazing for us > want to learn more e mail us at info@socheap.ca we will show you how our weight pricing is for two separate tiers

Main reason we deleted this app because of how much glitches it have..

www.socheap.ca

Junk. No support. Flat out doesn't work. Spent days trying to get it working and got double charged. Really PO.

I dint like the app because it doesnt work with the shipping calculator. Everything has to be a fixed price for shipping. This is a very incomplete system.

i tried setting up this app over 3 days, to help with bespoke shipping rates.
It couldn't do what i needed. Shopify can't give any input on the setting up. Overtime i emailed the app developers, they took at least 18 hours to respond.
They're in Australia and only responded on their time, so i had no interaction with them whilst trying so hard to set it up.
In the end I just gave up and dismissed it.
Up to now I'm still not sure if this app is what i need, as I've had no consistent help with the set up.
Wouldn't recommend this app.

Hard to use. Not recommended. Wasted 2 hours of my time.

This is not a good app. If you cancel the membership on your free trial they will still bill you. They also do not tell you how to cancel the bill.