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I had a great customer service with your representative, with help of who I can get report. Thank you
I wanted a very specific report calculating the total gallons of perfumer's alcohol each customer has bought, so I could stop manually tracking this (there's a legal limit to how many gallons a person can buy per year without a permit).
It was a challenging problem, because we sell multiple sizes of alcohol, so the ounces have to be calculated and then converted to gallons.
They got it done in two hours. TWO HOURS.
Other places, I might not have even heard back that the ticket had been started by then. But not here!
Keanna created customized reports for me and they are great!!! This is a great app. Thank you!!!!!!
Very responsive and helpful support staff! Our client needed a very specialized report for their accounting team, one that wasn't an out of the box feature. Better Reports support had that custom report created working better than we had envisioned in no time at all! Highly recommended for anyone looking for more insight into their Shopify finances.
Clement is incredibly helpful. This App is terrific for reporting and scheduling automatic reports, particularly if you are on the Shopify Advanced plan.
I love that their representatives can help you generate reports! This app is great if you want to see how your company has been performing.
This app is amazing! Detailed reporting is so much easier with this app and the reporting is so robust. Highly recommend- especially for separating our reporting based on collections (which is a function shopify doesnt have).
I used this app to help a merchant build a custom report for sales by product, something that is not possible with the Shopify Basic plan.
Amazing App. Shopify needs to acquire it, seriously. It is wild that you cannot create custom reports within Shopify based on simple things like tags, order values, etc but with Better Reports there isn't a single report you can't do.
I needed help with a report that would display revenue with both CAD USD currencies, and their team made it within minutes for me by adding in an average exchange rate % so that we can get a better holistic few of total revenue. (Our store captures in multi-currency)
Best support team and awesome app UX. Very easy to use. Saves my team so much time creating their monthly report presentations as well.