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This app makes reporting out of Shopify possible, and intuitive. Anything beyond basic analytics is extremely difficult to pull natively out of Shopify. With Better Reports and its easy to use drag and drop style interface, we can pull all the data we need to run meaningful analysis on our store. We've run into a few snags, but support was very helpful in modifying our reports and even adding in some custom fields.
The app helps us to grow with using data better. Also the customer service is great, they helped us a lot. If we need a special report, they always create new one what we need.
Very efficient service follow up, my request was immediately met within hours with a clear and detailed guide!
One of the best report apps and 5 star customer service.
Great App! Enhances the reporting capability of the store tremendously. Also has very easy export functions in case you need to present the data somewhere.
Update 9/24/21: I still use Better Reports daily! Really useful, thanks so much for this awesome app. Original review 8/13/20: Awesome customer service - they helped me get up and running with a custom report that I needed right away, but I wanted to use the app for a bit before leaving a review. I have one report that I've scheduled to arrive in my and my employees' inboxes every morning, which is super helpful to us. I've had no issues with the reliability of it. For creating and tweaking reports, it's very intuitive if you're familiar with PivotTables, Tableau, PowerBI, that kind of thing. And if not, their support team can help out however you need, I'm sure. Really happy with this app! It makes it easy to pull exactly the data that I want from my shop. Thanks!!
We have 5 Shopify sites across 5 different countries with 600SKU's. This app has made it super easy to collate data, and the support has been on point !
Excellent very deep app with tremendous capabilities and even better Better Support! One support interaction saved us time, money, and paper! Thanks Team BR.
Super flexible app with absolutely stellar support. We had a time-sensitive issue that needed resolving and support came through for us.
A very powerful reporting tool that is much, much faster than the alternatives we've tried - even large reports are provided in a few seconds. I don't know how this is possible! Their customer service is also very good - responsive, knowledgeable and really helpful. They just developed a complexcustom report for us that is super-useful for us in 30mins. Amazing! My only quibble is that an SFTP option would be useful for us. I would definitely recommend.