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Great customer service from Claudia to get a custom report done within minutes of my first email request. Still evaluating this reporting app - it would be great if it had a dashboard capability. Really miss that feature.
Better Reports was a game changer for us. Personalising and scheduling reports made it super easy for us to collect the data we truly needed. 100% worth the investment. The time saved in gathering data and copying and pasting from different spreadsheets has been the best reward from this app. Thank you Better Reports!
This is the best app I have found to do the reports I need. They have prepared just about every report you could think of but you can modify if you need to. Very user friendly but if you get stuck, customer service is right there to help you. I even got help on a Friday night.
Great app, and most importantly, impressive customer service. Just ask whatever you need and they'll make you happy!
The interface isn't the nicest but it works well, and that's the important part.
Totally worth the money.
BEST SUPPORT EVER! I asked for help with a custom report and they responded within minutes. After a few revisions the report was exactly what I needed. They even sent a video showing me how to make a couple tweaks to reports myself. If you need better reports than Shopify gives you by default you will NOT regret getting this app.
Clement is nothing short of amazing in all he does to help ensure you get what you need from Better Reports. He goes way above and beyond to help with all reporting and is so quick to respond. I absolutely love this app and the customer service provided. It's the first app I find that can do the in depth reporting I need for COGS. No other app could pull reports based on TAGS the way I needed.
I use it anytime we need data that is not immediately available in Analytics. It is powerful and has the potential to be even better with some R&D. It is helpful if you have some background in creating extracts and reports and/or comfort with Excel at an intermediate level but a beginner can create basic reports. I have contacted BR on one occasion and received a response within hours that answered my question.
Amazing app that is crucial for our business. Support is amazing as well and if you ever need anything custom they are on top of it!
One of the best apps available and the customer servicer is always prompt. I really don't know how I went for so long without this app.
This app really simplifies my work. Clement of Better Reports was very responsive & helpful with my queries. I am sure Better Reports will continue to evolve with Shopify and provide us with more useful tools.