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We have been using this APP for a while now and there were some new reports that I needed that were not offered. I emailed them and they promptly responded with a custom report that suited my needs perfectly! Above and beyond customer service!
I am so thrilled that I discovered Better Reports. It has made a world of difference. We have atypical reporting needs as a nonprofit, and not only does Better Reports have the capability to get me the reports I need, but the folks who work on the app are amazing! I was a bit turned off at first that you couldn't get phone support, but they are so attentive to email communication that it doesn't matter. I was able to explain our bizarre and specific needs, and they made us custom reports and explained to us what was and wasn't possible within shopify as well as suggested some work arounds to get the info we needed. And, every time I come up with a new need, there they are responding to my many questions. I've loved working with everybody there. You can't go wrong with Better Reports, high value if you need anything beyond shopify's canned reports.
The App is extremely useful in gathering info out of shopify which is not available in the standard suite of reports. We use it for a variety of sales and inventory management analysis. It is a little tricky to design reports but the customer support is excellent and will usually design custom reports for you.
extremely helpful support and very powerful app that helps us answer questions that otherwise we couldn't
Extremely happy with the support team. Keanna has been a great help customizing our needs for reporting. The app is very robust for any reporting needs.
Amazing app and great support! I chose this app over similar ones because they offer assistance creating custom reports, which was SO helpful for us!
We are so happy to have found Better Apps and Clement! He is so very quick to respond and help us create any reports that we need-cuz we all know the Shopify is lacking good reporting! Better Apps has been a life saver!
Great app with amazing customer service. Very easy to modify every report, add filters and change the output and best, if a field is missing, just click on the link that ready "need a custom field?" and in no time you'll receive an email with a new report. Can't ask for a better app to manage all my reporting needs.
Great customer support! They provided very prompt responses and solutions. Don't know if we could have done it without them.
Offering robust reporting and always extremely responsive in building custom reports when needed. Huge thank you to the BR team!