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I've been using Better Reports for a few weeks now and it's really opened up how we can use shopify reporting and immediately added value and insight into our customer shopping trends. The customisation is huge with this App and really breaks down the walls Shopify put up around it's reporting. What's even better, however, is the support. The response time is incredible and the agents are always incredibly helpful and willing to support on anything, even just as simple as navigation or finding the right measure they already have in. They are also happy to help build reports if you are struggling.
I've searched for a long time to find an app that lets me build reports with the descriptions and metrics that i am looking for, add filters etc. as you would with a BI system like Oracle. It also allows you to create your own calculated metrics. The only thing I am missing is a guide that has the definition of some metrics. I am especially interested in finding out how to calculate return rates on quantities.
Great custom reporting and really supportive staff. They have been very responsive. I recommend it.
The app provides deep insights that you won't get out of the box with Shopify Analytics. If you are needing deeper information about your business, products, inventory, etc. This is the solution. Their Support team has been extremely helpful and responsive when we have reached out. Keanna in Support was especially helpful.
The rep took time refining a custom report that works for my particular needs. I think Better Reports will make my bookkeeping more efficient.
The app gives great insights into your store. You can run helpful reports you didn't think you needed. And if there's any kind of report that's not available, support will create a custom report for you. Highly recommended.
Better Reports is super intuitive and get the job easily done. Plus, they have a great customer service. Fruzsina kudos to you !! :-)
Great app for reports, especially tax time! Even more helpful staff!! I had a great experience. thank you.
Haven't had the proper opportunity to fully use the app yet but from the short experience we've had, the app can cater to our custom needs in terms of reports and definitely in our pipeline to use this app in the near future! And most importantly shoutout to Rishika for being very very helpful!
I use this app to review how well my product launches perform in the first 2-3 wks. I just started using it but I’m really liking it. It does take a little bit of studying to figure out how to interpret the info but that’s expected with anything new. I like being able to review so many reports for my store. I feel all stores need this app. Though their support is excellent, I do wish they would conduct demos to really get familiar with it because I do like to know what I’m looking at.