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Synchronise your ecommerce with BigBuy's transport companies. Get the shipping cost automatically.
You'll automatically get the shipping cost with the main couriers. The App will automatically provide you with this cost according to the delivery address and the weight of the products. It supports GLS, SEUR, TNT, DHL, UPS, Correos Exprés, Correos, and national postal services. To get started, install the app, enable your preferred couriers, and set up shipping zones. IMPORTANT! This feature is only available for products listed in the BigBuy database.
- Automatic shipping costs in the cart
- Select transport companies that you want
- Real-time synchronisation
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Kategorie
Výpočet sazeb
Přizpůsobení
Recenze (15)
Descripions, names, picture quality is just bad. Support is pointless and not helpful. Prices mostly same as any other electronics shop. Lot of problems.
You pay monthly almost 100€ for what ? Nothing that other suppliers wount give you free.
There own webpage is slow and buggy, very annoying to use. Not user friendly.
Do not recomend!!!
Hello Geeky,
We’re truly sorry to hear that your experience did not meet your expectations. At BigBuy, we are actively working to improve both our service and platform.
We now also offer the option to customize your descriptions. If you’d like to take advantage of this feature or share more details about the issues you encountered, please don’t hesitate to reach out to our Customer Care team through the contact area on our website. We’d be happy to assist you and find a solution.
We appreciate your feedback, as it helps us continue to improve.
Best regards,
No serious supplier. A stock level of average 16%, 84% OUT OF STOCK for months now. No communication, only vague promises that they are working on a new system. This is absolutely not a serious partner to work with on a dropping shipping basis. We had to stop all our marketing efforts because of their lack of supply. So no sales anymore from our side. We are looking for another supplier.
Would be good when Shopify request better performance from BigBuy.
Roland Verhagen
CEO FLAYNEshop
Hello Flayneshop,
We’re sorry for the inconvenience caused by stock issues. We understand how this has impacted your business, and we truly regret it.
We’re currently improving our stock synchronization system to ensure better availability and accuracy. These changes are underway, and we appreciate your patience during this process.
Thank you for your feedback — it helps us improve.
Kind regards,
Buon pomeriggio,
dopo l’ennesimo problema riscontrato mi vedo costretta a scrivere qui vista la TOTALE ASSENZA DI ASSISTENZA E LA TOTALE MANCANZA DI PROFESSIONALITA' ho un ticket aperto da quasi una settimana e nessuna risoluzione!!! Inoltre avete chiuso anche il canale telefonico!!!
PRETENDO risposte chiare su:
Trasmissione ordini automatica e funzionamento reale
Gestione della “Shop Location”
Tempistiche di invio del tracking
Motivo della mancata assistenza
Alla luce dei costi sostenuti per abbonamento, app e connettore, pretendo un supporto immediato e soluzioni concrete. Il mio shop è fermo a causa vostra.
In attesa urgente di riscontro.
I bought 4 webshops with the hope that…
I bought 4 webshops with the hope that integration with Shopify would be easy and that I would get support and help..
It has now been over 9 months and BigBuy's support is the absolute worst I have ever dealt with and they have refused to help and instead send some stupid training video that must have been for the previous version of what it looked like on BigBuy's platform because it has absolutely not been of any help as none of the information is correct!!!
It is not only shameful, but I feel robbed as I have paid a lot of money for several webshops without being able to get started, and when I have asked for a refund on the last three occasions, they have completely refused to answer me!!!
Dear partner,
Our Customer Success department does its best to help customers with the onboarding of synchronized sales channels through our services.
We remind you that on our website, in the Academy section, you will find all the articles on how to properly configure our services and in the Blog section you will find many tips on how to manage the sales side.
In any case, we assure you that your comment has been passed on to your agent, who will soon contact you to offer you the best solution.
King regards
-1, is what i give for BigBuy, they are rubbish, the syncing is not an easy process, the updating is a very long process, when you send them emails, they either take 3+ days to respond or don't respond at all, and when they do eventually respond, it is for an unrelated issue. Yet, they have no issue taking money from your wallet, without any resolution to the problems affecting your inventory. Don't use them.
update 14/01/2025. Bigbuy policy 3 to 5 working days for a refund, yet i'm still waiting. Is Bigbuy a scam ??
Dear Partner, we are sorry to read your comment.
Regarding the synchronization with Shopify, if you need assistance at any step, please don’t hesitate to contact us—we’re here to support you. Additionally, we have a range of helpful articles on our website that can guide you through the process.
As for the withdrawal from your wallet, we understand how important this is for you, and we want to resolve it as soon as possible. Due to current security regulations, we kindly request a PDF document with your IBAN from your most recent top-up. This document is essential to ensure the operation is carried out correctly and securely in your account.
We know these requests can sometimes be inconvenient, but please rest assured that protecting your funds is our top priority. We’re still waiting to receive this document, and as soon as we have it, we’ll process your request without delay.
Kind regards
Podpora
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15. leden 2021
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