BIK Instagram, Whatsapp, Email

BIK has been yet the most efficient marketing tool that I've used so far. My experience with the WhatsApp broadcasts and automated journeys have been the best. It has a ton of events and customer segmentation that gives me an upper hand on both my retention marketing activities and to a large extent the customer experience (complaints and interactions). The integration with the Shopify store is seamless as well. Would totally recommend the app for your retention marketing activities. Special mentions: Our CSM Flossy has been the proactive and straightforward on resolving our asks and on her toes for new innovations

The best app out there for your all in my marketing needs. BIK is clearly one stop solution provider for all your marketing needs. They integrate with sms,whatsapp, instagram,emails, facebook and messenger seamlessly and handles marketing in these channels really well. The unified helpdesk makes our job easier to address client queries from all channels in a single dashboard. They are always open to feedbacks and ready to make the changes and thats what makes them good. i have used many other softwares before and bik has been the best so far.

Sharing our journey with the BIK app has been a pleasant surprise in the world of customer service and campaign management tools for WhatsApp and emails. Honestly, the onboarding process was smooth sailing. BIK has revolutionized our workflow, simplifying countless manual tasks into efficient processes, and it's definitely worth analyzing the return on investment. What makes BIK truly exceptional is its unwavering dedication to customer satisfaction and responsiveness. The team is quick to update on issues and incredibly supportive in every aspect.

Our point of contact, Akansh, does an excellent job and is prompt in addressing matters. During onboarding, we worked with Krishnakant, who was exceptionally patient throughout the process. Sudarshan has been instrumental in resolving daily support issues. The entire team is consistently available to assist. We're delighted to have joined such a cost-effective platform.

I am a BIK user on behalf of my brand The Yellow Dwelling and I'm firstly very happy with the commitment and professional service of the BIK team. Any marketing requirement is serviced innovatively with platform solutions. We sometimes find it hard to set up automation conditions ourselves. Flossy and team just get this done for us so quickly. The monthly support calls are very useful to understand how to use tool offerings correctly and adapt it to my marketing requirements. As a marketeer it is easy to segment, do exclusions and see analytics. I also find it trustworthy as the platform does not over attribute. all in all I recommend!

Hi, Very excited to give my review with BIK, it's very rare when you require urgent changes and others are available, but with BIK, I experienced they are always available for me and solve my queries, even thousands of my changes, my hard work changed to smart work via using this App, even my customers are very happy of prompt Auto response what BIK team has done for us, from my end it's highly recommended app to everyone for handle campaigns customer supports & many more.

Bik has truly transformed my work experience!
Flossy's assistance has been great with prompt support and quick problem solving. It simplifies segments, journeys and data analysis seamlessly. The consistent new updates on Bik are exciting & easy to learn as well as use.

I am thrilled to share my positive experience with BIK. From the moment I engaged with their services, I was impressed by their professionalism, efficiency, and dedication to customer satisfaction. The team at BIK goes above and beyond to deliver exceptional results. Their attention to detail and commitment to quality are truly commendable. I highly recommend BIK to anyone seeking top-notch products/services and a seamless experience. Our customer retention has certainly improved and the automations make it all the way more effective for the customers and saves a lot of time and manpower for the team. Special thanks to Flossy, Viv and Sudarshan for being on standby support whenever needed.

Thank you, BIK, for exceeding my expectations!

- Mahima
Co-founder
Nuts over Mutts

Amrutam is thrilled with BIK's IG Automation! Flossy and team are super quick at fixing issues, making our journey seamless. Sales have seen an upsurge since we joined, with AI Chatbots handling most queries on IG. Can't wait to dive into Whatsapp campaigns, SMS and emails.

Big shoutout to the tech team! Kudos to the entire team - BIK is amazing!

I am quite amazed with the support and the speed of developments happening in BIK.

You guys are listening to merchants and resolving pain points at break neck speeds.

Kudos to your tech team and team in charge of passing feedbacks!

Love the app and the automations it can do all uder 1 roof.

The seamless integration of BIK into our fashion brand, Sinderella Apparels, has resulted in a remarkable increase in our customer experience and overall sales. More than 90% of our customer queries are handled by its AI Chatbots. Our Whatsapp campaigns are receiving more than 50x ROI, it has increased our lead captures have doubled via on-website gamification, this is an amazing platform with an excellent customer support team. Special thanks to Flossy Fernandes for always being so helpful and extremely quick with resolutions.