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Awesome customer service. They helped me every step of the way to get my account up and running. They even email you with awesome tips to make the most out of your Bing Shopping campaigns. One of the most helpful companies I have ever dealt with on Shopify!
So far this app is exactly like I expected. It works great and does what I need it to!
shoptheoutdoorlife.com
Terrible customer service, it is nonexistent! Emailed several times and no one is home to help! We were excited to use this app and the install is not easy as well as time consuming. Once the app is set up, we ran a campaign and still no ads running. As of now it is a total waste of time (5 days of set up with no help from the developer). We are uninstalling the app due to zero customer Service. What a shame! If someone helped and the ads worked - would have no issues paying for the app.
While we always aim to provide experienced advice as well as speedy response times, we fell short in this case. We reached out to reconnect, but we fully understand the Shopify Store Owner's disappointment with their experience. We've put some additional processing in place to prevent this from happening in the future.
This app (and more importantly the service provided by Christopher) is seriously some of the best I've seen from Shopify apps. Chris literally did everything for me to get our Microsoft ads up and running through this app. I downloaded it, emailed him, exchanged a few emails and boom. Next thing you know a lot of our products are on the front page of Bing. This service alone would normally cause north of $200.Highly recommend it.
I had a small issue with integration but support is top notch. They resolved the issue for me quickly and efficiently and before I knew it everything was running smoothly.
Seems pretty simple to use, just follow the directions and you will be all set.
Christopher went the extra mile to get the feed uploaded to Bing. You could not ask for better support than this. For all of you who are struggling like I was to get your products uploaded to Bing this is the App for you.
App is unusable. Times out when you try to add products to sync. Worse yet, since the Free tier is so small, there really is no free trial and they ask you to upgrade to a paid tier before you can even attempt a sync. So basically, I paid, then tried to sync, found the app to be unusable, and they will not respond to support inquiries either through their Intercom bot or through their support email inbox. Will give them 1 more day to respond before I open a complaint with Shopify and hopefully have this scam shut down.
Had trouble getting app to work Christopher offered to help gave him our Microsoft number plus sent a invite but never bothered to help us.
So deleting this app due to can't get it to work and no support you can trust.
I have been asking for 3 days now to get some help and no reply from you. I need help with this or I will have to uninstall it. Is anyone there to help me set it up? I have most of the work done, but I need your help. Please???