Değerlendirmeler (21)
Hassaslaştır
-
Puana göre
Its for the second/third time i am facing such isue where i got charged for the plan i havent even used bitspeed social login in any way not even a single customer sign in is done coz they don't even support customer account 2.0 but they added one month charge on my bill this frustrating and unprofessional at the same time.
please be aware while installing the app.
Hi Zevar, we’re very sorry for the frustration this situation has caused. We completely understand how upsetting unexpected charges can be. Our team wants to make this right and review your billing right away. Please contact us at help@bitbybit.studio or WhatsApp +62 815 1423 1000 so we can assist you directly and ensure everything is resolved quickly 🙁
Very useful, better structured than others I have tested. It works independently without needing to access Meta, Google, Apple, or other configurations to log in. I contacted support and they quickly resolved the issues I had.
Hi KO SAMUI TAILORS, thank you so much for your kind words. We’re glad to hear bitLogin is working smoothly for you and that you find it easier than other options. It’s great to know our support team could help quickly as well. Your feedback means a lot and encourages us to keep improving 😊
Great app, the customer service also very helpful and fast responding.
Hi VitaminDiskon, thank you so much for sharing your experience. We’re really glad to know you’ve been using the app for a year and that our customer service has been helpful and responsive. Your trust means a lot to us and motivates our team to keep giving you the best support 😇
I couldn't find any customer support. Even after I sent several emails, there was still no reply. My store has been constantly redirected for login or registration due to this app. I have to switch to a new app. It's very sad
Hi, Eleven Oasis, we're sorry for the inconvenience🙏 our team has already reached out to your email to assist you. Please let us know how we can improve, we truly value your feedback🙏
Great app with continuous improvements, including new features like OTP login. The customer service is also excellent
Thank you for using bitLogin😊 We’re glad to hear you’re enjoying the app and the OTP login feature. We appreciate your feedback and feel free to reach out anytime if you need help! :)
Excellent App to give quick access to new customers to your business from a very customizable and colorful interface, users can register in your business by logging in from their favorite social networks, recommended.
Thank you, Rochan Shop. We’re glad to hear that bitLogin’s customizable interface and social login options have made it easier for new customers to access your business. We truly appreciate your recommendation and look forward to continuing to support your growth.
I've tried my hands on 8-9 of the top social login apps before, which have a lot of installs and reviews in Shopify, but they are not as good, straightforward, clean and aptly priced as this, to be honest. They also back their product up with 5-10 min resolutions to any set-up requests or bug fixes without any reservations. That's truly awesome.
Thank you, Devranj Designs. We’re delighted to hear that bitLogin stands out for its simplicity, fair pricing, and responsive support. Knowing that our quick resolutions have made your setup smoother motivates us to keep raising the bar. We look forward to supporting your growth with the app.
Helpful Customer service.
Thank you, Levivre. We’re happy to hear our customer service team has been able to support you well. It’s just as important to us that the app continues to bring value in managing your customer interactions and helping your business run smoothly.
It doesnt work consistently. login issue needs to be fixed.
Hi Sahar, thank you for your feedback. We’re sorry you ran into login issues. Our team is already checking to make sure everything runs smoothly. Please reach us at help@bitbybit.studio or WhatsApp +62 815 1423 1000 so we can assist you directly and resolve this quickly. We appreciate your patience and will work to improve your experience.
The support is excellent, although sometimes the response can be a bit slow. However, all issues were resolved effectively. For Indonesian speakers, communication is especially smooth and easy. Thank you
Thank you, Kecipir Organik. We’re glad to know that our support team has been able to resolve your issues effectively and that communication has been smooth in Indonesian. We also appreciate your feedback on response times and will continue working to improve our speed while maintaining quality assistance.