Blanka Makeup Beauty Cosmetics , 239 recensioni
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In base alla valutazione
Easy-to-use. Responsive support. Quick setup. Affordable products. Variety of products. Good and helpful customer service.
We greatly appreciate your feedback. Don't hesitate to reach back to us at hello@blankabrand.com anytime! We're always here to help and support you. Thank you for choosing Blanka!
Prompt, friendly, and helpful!
Appreciate the feedback! Our aim is to always be helpful and prompt when it comes to providing service so don't hesitate to reach back to us at hello@blankabrand.com anytime. Thank you!
I installed the Blanka Beauty App through Shopify and was instantly impressed by their speedy response time in the chat queue. Not only were they quick to answer my questions, but I also made several changes to my logo multiple times and they quickly re-populated the new one for me each time so that I could see the changes immediately. They also encouraged me to be more unique with the customization of my logo since I was using Canva to create it and other sellers on their account had logos similar to the ones I was choosing. I thought this was exceptional customer service on their end, as it protected my brand as well as others from being too monotonous.
Though I have just begun my e-commerce journey with Blanka Beauty, so far, their customer support system deserves 4 stars in my opinion. In addition to that, their product line really stands out from other beauty products I researched through the shopify app store. The ability to brand your product line is a huge selling point for me.
The only downside I see so far is the cost. You not only have to pay a monthly membership fee for the site starting at $29.00 for only 10 branded products, but you also have to pay for the branding itself starting at $149.00 depending on how many colors your logo has. These fees on top of how much each product costs individually is a bit steep. I am a new e-commerce start up and like myself, I'm sure it's hard for others as well to bite the bullet and pay out so much to get started. Having said that though, I go back again to how beautiful the product line is and it really doesn't compare to anything else out there in the cosmetic line through the Shopify App store (not that I have seen anyway).
I look forward to working with them and I will update this post as my journey continues!
Amazing feedback! We're happy you were satisfied with your overall experience so far and we can't wait to make it even more amazing as we're also looking forward to working with you in achieving your goals! Thank you for choosing Blanka and for trusting our service. Don't hesitate to reach out to us anytime at hello@blankabrand.com.
Blanka Shopify connection works seamless.
Patrick helped me instantly to resolve the issue I was having.
We're glad our team was able to help resolve the issue you were having because your experience is very important to us! If you have other concerns or questions, please don't hesitate to reach back to us because we're always happy to help you! Thank you for using Blanka!
they have the best customer support team. they provide really personalized support and get back to your queries really fast. Choosing blanka turned out to be a great decision.
Our customer support team genuinely cares about all our merchants so they always do their best to provide the best support possible. We're looking forward to working with you. Thanks for choosing Blanka!
Grande réactivité et une vraie présence et un accompagnement effectif. Merci
You are very much welcome and we're happy you had a great experience with us! Don't hesitate to reach back to us at hello@blankabrand.com if you need further assistance because we're always happy to help you. Thanks for choosing Blanka!
John did a great job with customer service, thank you! He guided me through how tos and troubleshooting.
You're very much welcome! Thank you for your feedback. We greatly appreciate it. Don't hesitate to reach back anytime cause we're always happy to help you!
TO CONHECENDO AINDA NÃO DÁ PARA AVALIAR
Thank you for the feedback! We'll look forward to working with you so don't hesitate to reach out to us at hello@blankabrand.com anytime you need help or if you have any questions. We're always happy to help!
Blanka and Patrick answered all my questions. Excellent guest service!
Thank you! We always want to make sure that your concerns are always answered. Don't hesitate to reach back to us again at hello@blankabrand.com if you have other questions.
Outstanding customer support experience! Beck was prompt, knowledgeable, and friendly. They responded to my inquiry quickly. Highly recommended!
Thank you for your valuable recommendation and review. We're always ready to answer your inquiries quickly and efficiently. So happy to have you with us so thanks for using Blanka!