Değerlendirmeler (289)

Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %93 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
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  • Puanların %2 oranındaki bölümü, 1 yıldıza sahip
8 Ocak 2023

Such great customer service! The team is so amazing! John was able to solve an issue of mine within 15 minutes.

Cemoni
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:17 gün
Blanka yanıt 8 Ocak 2023

We do our best to resolve any issue as fast as we can and we're glad you're happy with our service. We look forward to working with you. Thank you!

19 Şubat 2022

The customer service response time is impressive and they always have a "can do" attitude. The offer product warehousing which cuts down on customer wait times.

My-Mimi Aqua Pura
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Blanka yanıt 19 Şubat 2022

Thanks for your feedback! We love watching our merchants find success with Blanka!

30 Aralık 2021

I'm really happy with how the products look with my logo on them. Glad I discovered this in time, I was almost broke, because I have been looking for something original in private label cosmetics for myself for so long. Special thanks to Adam for his attentiveness and patience with me.
Thank you so much!

Trend Departement Clothing Line
Hollanda
Uygulamayı kullanma süresi:15 gün
23 Şubat 2023

I am truly satisfied with the support from Beck and the team. The immediate response from Blanka is greatly helpful.

BARREtc
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:14 gün
Blanka yanıt 23 Şubat 2023

We are incredibly happy that you are trying out Blanka and we thank you for your feedback! Feel free to send us an email anytime for support at hello@blankabrand.com

11 Eylül 2023

I installed the Blanka Beauty App through Shopify and was instantly impressed by their speedy response time in the chat queue. Not only were they quick to answer my questions, but I also made several changes to my logo multiple times and they quickly re-populated the new one for me each time so that I could see the changes immediately. They also encouraged me to be more unique with the customization of my logo since I was using Canva to create it and other sellers on their account had logos similar to the ones I was choosing. I thought this was exceptional customer service on their end, as it protected my brand as well as others from being too monotonous.

Though I have just begun my e-commerce journey with Blanka Beauty, so far, their customer support system deserves 4 stars in my opinion. In addition to that, their product line really stands out from other beauty products I researched through the shopify app store. The ability to brand your product line is a huge selling point for me.

The only downside I see so far is the cost. You not only have to pay a monthly membership fee for the site starting at $29.00 for only 10 branded products, but you also have to pay for the branding itself starting at $149.00 depending on how many colors your logo has. These fees on top of how much each product costs individually is a bit steep. I am a new e-commerce start up and like myself, I'm sure it's hard for others as well to bite the bullet and pay out so much to get started. Having said that though, I go back again to how beautiful the product line is and it really doesn't compare to anything else out there in the cosmetic line through the Shopify App store (not that I have seen anyway).

I look forward to working with them and I will update this post as my journey continues!

Luxe Elle
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:12 ay
Blanka yanıt 14 Eylül 2023

Amazing feedback! We're happy you were satisfied with your overall experience so far and we can't wait to make it even more amazing as we're also looking forward to working with you in achieving your goals! Thank you for choosing Blanka and for trusting our service. Don't hesitate to reach out to us anytime at hello@blankabrand.com.

2 Ekim 2022

The customer service is absolutely unbelievable. Responsive, helpful, polite. The samples I received are fantastic too! I can't wait to add these products to my store.

The Classic Life
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:13 gün
Blanka yanıt 3 Ekim 2022

Thanks so much for taking the time to leave feedback about your experience! We can't decide what's better: our customer support or the quality of our products :) We can't wait for you to add the products to your store and start selling. As always, if you have any questions at all, we are always available to help you!

4 Şubat 2022

The team at Blanka has been wonderful to work with. They are very responsive and quick to help. We have worked with Beck so far and truly appreciate the help getting started.

Olivia Dylan Accessories
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:12 gün
Blanka yanıt 10 Şubat 2022

Thank you for the kind review! We have really enjoyed working with you and we are so excited to help you launch your private beauty line :)

9 Nisan 2021

This app is amazing! I can't believe I can develop my own line of makeup without the headache of product development or RND and beautifully brand my line. The customer service is great and the platform is easy to use. I HIGHLY recommend this app and the team Blanka for going above in beyond.

Mandrn
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:11 gün
Blanka yanıt 14 Nisan 2021

Hi there!

Thanks so much for taking the time to leave feedback, we really appreciate it! Our entire team of ecommerce experts works hard to ensure your private label business is a success with blanka. We are thrilled that you're saving time and money building your brand with blanka!

17 Şubat 2023 tarihinde düzenlendi

Blanka is Amazing, and Beck and Lee are great and helped me with everything I need. love it! thank you :)

Robin Beauty™
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:10 gün
Blanka yanıt 17 Şubat 2023

Thank you for your review. We look forward to continue working with you more! Just reach back to us at hello@blankabrand.com any time you need anything.

27 Nisan 2022

Great Customer Service, Really good cosmetics products. A really great way to start your cosmetics journey. Great shipping teams & Prices so much to say not enough characters, haha! Thanks LEE! BECK!

Hanctuary
Birleşik Krallık
Uygulamayı kullanma süresi:9 gün
Blanka yanıt 28 Nisan 2022

Thanks so much for your feedback! We strive to offer the best customer support in the industry. We are so excited to help you build your brand. Of course if there's anything you ever need, you can reach us at hello@blankabrand.com