BLOOP Referral Program, Reward
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Very easy to set up. Both the referral page and pop-up work fine for us. But above all, their support is stunning. Fast reply, fast delivery and very polite. Would love to use another app from the provider. I recommend this app.
For the moment I am generally satisfied with the implementation of the program. However, I find that certain things are missing essential for the good development of the program, indeed we know nothing at all about our referrers on the platform, so we cannot manage or block them in the event of fraud for example. We also cannot force referrers to have placed at least one order before being able to sponsor and I would also have liked to be able to oblige referrers to have an account before being able to register on the referral program.
Thanks for your valuable words.
1. About the management dashboard:
We have launched the management dashboard with referral performance as wished. Hope you can update your review so it would cause no misunderstanding.
2. About the referral program for customers only:
I understand your demand to offer it to protect your bottom line. Yet, the BLoop app is focusing on the strength of word-of-mouth marketing, so anyone interested in your brand may have the chance to share your program with their friends.
In case you don't want to publicize your referral program for everyone, I suggest you can hide that program from the storefront, and send the referral page link to your existing customers only.
Also, you can add a CTA to your referral program to the order confirmation email to raise the chance of reaching customers.
We put your experience at our highest priority, so we will do our best to make it worth a 5-star rating.
If you have questions or requirements, feel free to contact us. BLoop Team is available 24 hours a day, 7 days a week to assist you.
Take care,
BLoop Support Team.
I am still at the beginning but so far I am happy with it. I really want to come back here in a few days and give 5 stars.
Thanks for your valuable words.
It would be great if you could let us know your needs so we can understand you more and consider doing them in the future.
We put your experience at our highest priority, so we will do our best to make it worth a 5-star rating.
If you have questions or requirements, feel free to contact us. BLoop Team is available 24 hours a day, 7 days a week to assist you.
Take care,
BLoop support team.
This app is wonderful! I loved it! The customer service is extremely fast and wonderful! I 100 percent suggest it.
Thank you for giving us 5 stars.
Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.
BLoop Loyalty & Referrals Team.
Very responsive customer support. Jolie Nguyen really knows what she is doing. However, the app has very limited customization. But the good thing is you can request a feature or ask them to do the customization for you.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Very helpful suport. Answered within just a few minutes and helped me to get my problems solved. I do also like the possibilities to change the translations, appearance, etc. Totally can recommend the app!
Thank you for giving us 5 stars.
Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.
BLoop Loyalty & Referrals Team.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!