Recenze (96)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 96 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
24. listopad 2022

An excellent app. We are looking forward to counting the new customers. The support work is exemplary!
Quick responses, quick solutions and still an eye for correctness. Thank you very much.

benunity
Německo
Doba používání aplikace: 12 dny
Vývojář MIDA (by BSS Commerce) odpověděl 12. prosinec 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

4. srpen 2021

Well, I confess I spent some days testing loyalty apps with tons of paying features and I did not find what I was looking for: a solid and reliable way to provide a referral reward to customers that actually write a real comment on their social, email What's up, solving one of the most common threat of other paid apps affected by click baiting or lot of spurious sign ups.
I was surprised when BLoop instantly and magically let me experience one of the best support team on Shopify App Store, when I asked to fix a personal configuration with my theme. I would recommend this app to every e-commerce. Hope they will issue soon a paying plan with new features and integrations. Fantastic Team.

TheSingingBees
Itálie
Doba používání aplikace: 10 dny
Vývojář MIDA (by BSS Commerce) odpověděl 5. srpen 2021

Thank you for your encouraging words.

Love to know how we can better your experience with referral program setup. Your review would be our biggest motivation to grow the community together.

BLoop Loyalty & Referrals Team.

11. květen 2022

Ich habe die App im kostenfreien Modus installiert um zu schauen wie es angenommen wird. Handhabung ist einfach und der Support durch Gigi und Tien Loc als Programmierer ist super schnell!

MyMeatBox
Německo
Doba používání aplikace: 9 dny
Vývojář MIDA (by BSS Commerce) odpověděl 6. červen 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

17. únor 2022

So far so good. This is my first referral app experience. It hasn't driven many sales yet but that's my own issue, and I appreciate that Bloop offers a fair price. GIGI in customer service was very helpful.

Peak State Coffee
Spojené státy
Doba používání aplikace: 6 dny
Vývojář MIDA (by BSS Commerce) odpověděl 17. únor 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

18. říjen 2021

Muy buena app para recomendar amigos, funcional y la atención es muy buena, funciona a la perfección

kanaus
Mexiko
Doba používání aplikace: 5 měsíci
Vývojář MIDA (by BSS Commerce) odpověděl 18. říjen 2021

Gracias por tus valiosas palabras.

Sería genial si nos pudiera hacer saber sus necesidades para que podamos recomendarlo y considerar hacerlo en el futuro.

Ponemos su experiencia en nuestra máxima prioridad, por lo que haremos todo lo posible para que valga la pena una calificación de 5 estrellas.

Si necesita ayuda, no dude en contactarnos. BLoop Team está disponible las 24 horas del día, los 7 días de la semana para ayudarlo.

Saludos,
Equipo de soporte de BLoop.

30. srpen 2021

I have not officially tested the app as my store is not live yet, but what I can say is that I have been provided with very efficient assitance from the technical support team for set up and customization. Im looking forward to using this app and being able to collect more leads through it!

MIRELL’S - Timepieces & Jewels
Spojené státy
Doba používání aplikace: 5 dny
12. květen 2022

I set up the BLoop app, turned the system on for less than one minute, and we seem to be getting "referrers" coming in fast and furious. However, I did not want that. Turned the app on and the off again. Still referrers coming in. I sent messages to the help desk, but since they are not in my time zone, I cannot wait to get their fix. I have to delete the app to ensure our customers are not having a bad experience.

Downeast Dayboat
Spojené státy
Doba používání aplikace: 4 měsíci
5. říjen 2021

Great app! Easy to use, set up and amazing customer service. I previously had used a different customer referral app that was design limited and often had issues working properly for customers. This app looks great, embeds easily on your website and has a great dashboard to review its impact. I had a theme issue where it stopped showing up during set up, reached out to customer service and they jumped on to my site to fix the issue within 24 hours and now works great. Highly recommend!

Woash Wellness
Kanada
Doba používání aplikace: 4 dny
27. srpen 2021

Very easy to set up. Both the referral page and pop-up work fine for us. But above all, their support is stunning. Fast reply, fast delivery and very polite. Would love to use another app from the provider. I recommend this app.

thegiftio
Spojené státy
Doba používání aplikace: 3 dny
12. listopad 2021

For the moment I am generally satisfied with the implementation of the program. However, I find that certain things are missing essential for the good development of the program, indeed we know nothing at all about our referrers on the platform, so we cannot manage or block them in the event of fraud for example. We also cannot force referrers to have placed at least one order before being able to sponsor and I would also have liked to be able to oblige referrers to have an account before being able to register on the referral program.

Candyor
Francie
Doba používání aplikace: 2 měsíci
Vývojář MIDA (by BSS Commerce) odpověděl 14. listopad 2021

Thanks for your valuable words.

1. About the management dashboard:
We have launched the management dashboard with referral performance as wished. Hope you can update your review so it would cause no misunderstanding.

2. About the referral program for customers only:
I understand your demand to offer it to protect your bottom line. Yet, the BLoop app is focusing on the strength of word-of-mouth marketing, so anyone interested in your brand may have the chance to share your program with their friends.

In case you don't want to publicize your referral program for everyone, I suggest you can hide that program from the storefront, and send the referral page link to your existing customers only.

Also, you can add a CTA to your referral program to the order confirmation email to raise the chance of reaching customers.

We put your experience at our highest priority, so we will do our best to make it worth a 5-star rating.

If you have questions or requirements, feel free to contact us. BLoop Team is available 24 hours a day, 7 days a week to assist you.

Take care,
BLoop Support Team.