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Pretty good so far, has blocked what i needed to block
I downloaded this app and a few others, and it brought even more countries in!! I had over 2,000 in one day! I wanted to block some countries from accessing my website. I have another app that can see who comes and goes; this app brought even more in! I contacted them, and they said, "Oh, you will still see it because they come to your website; we just don't allow them to go any further," which is a lie because my other app shows me exactly where they were going. Don't use this app; it will kill your bounce rate! After extensive research, I found an app that actually works!
We have never said, “Oh, you will still see it because they come to your website......” You mentioned installing many apps, so we don’t know which app’s support team told you that, but it was not us.
You mentioned that after installing our app, you suddenly started getting 2,000 additional visits per day from different countries. We’re not sure what you are referring to here. If you’re suggesting that installing our app somehow made other bots notice your website and start attacking it, that is simply not possible. No Shopify app has the ability to attract traffic, trigger bots, or generate visits from thousands of IPs across different countries. On the other hand, if you believe our app directly generated this traffic, that is even less reasonable. Why would we, AFTER you installed our app, rent 2,000 IPs from different countries every day to attack your store, and then tell you we can’t fully handle it? That would serve no purpose and would only create unnecessary suspicion. Logically and technically, it makes no sense, and no app would do that.
We checked the bot traffic on your store. The bot traffic was all coming from Huawei Cloud. Even if the IPs appear to be from different countries, our app had already successfully blocked them. What we cannot do is prevent other third-party tracking tools from recording these blocked visit attempts, which only result in an “Access Denied” response. That behavior is determined by Shopify’s architecture, and it applies to every storefront-level app. In other words, many tracking tools will still log the request even when the visitor is immediately blocked and only sees “Access denied.” It’s similar to blocking a number on your phone: the call is blocked, but you can still see a missed call.
Even so, we did provide a method that can fully resolve this situation. The setup is a bit more involved, but by the time we shared it, the app had already been uninstalled.
After you uninstalled our app and installed another app, the bot traffic stopped. We encourage you to take a rational look at everything that happened after installing our app, and if this traffic was truly caused by an app, then reconsider which app is actually more likely to be related.
That said, we remain committed to helping merchants protect their stores and understand how Shopify security and traffic logging actually work. If you have questions or concerns, our team is always available to help.
Diese App macht genau, was sie soll. Funktioniert tadellos. Support rasch, hilfsbereit, freundlich und kompetent.
In addition to doing exactly what they promise to do (IP/country-level blocking), the BoostMark support team is exceptional. Real, personal, detailed help and explanations to assist us in working through our bot traffic challenges. Huge thanks -
I contacted Shopify support many times since August, as the sessions from China to my store increased every day- by a ton! I've never had an order from China in the last 7 years, so it started to get really worrisome. Shopify couldn't give me any answer, nor did they make it stop. Supposedly they did tests, supposedly my case was escalated, but no change at all, it only got worse.
I installed this App, and instantly the Chinese sessions came to a halt! Yay!!! I've only had it installed for 3 days, and already had 8437 page views and almost 400 VPN's blocked.
My page speed increased again as well.
Highly recommend!
I used it for maybe an hour and I am very impressed by this. I can practically see in the stats how China's Temu "creators" who have been stealing my designs are now bumping their heads on the "access denied" wall. Thank you!
Really helpful and personable in solving problems i had ( problem was my end). Great app with good people behind it
I've been using this app for 2 months and it's been excellent for blocking unwanted traffic and reducing fraudulent activity. The geolocation redirection and shop visitor report features give me great insights into who's visiting my store. Setup was straightforward, and the customer support team (especially Amy) responds quickly whenever I have questions. Highly recommend for any merchant looking to improve site security and understand their visitor behavior better.
Easy to use, and it does block the countries that you don't really want to show. Good App, strongly suggested!
This app is well worth the investment and customer service is top notch.