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The app is very easy to manage, both from the admin and customer vantages. We've been using it for 4+ years for our deodorants with no issues and almost immediate in app support for any issues you come across or questions you have. I recently had a question about an active subscription I have for a product that has no variants that I wanted to add a variant to but was worried it might disrupt the active subscriptions. Chintak was able to test different ways of solving the issues on a test store and I went from realizing a potential problem to having a solution in under 10 minutes on the help chat.
I have enjoyed this app. The first version was a bit complex to set up, but now that they've updated everything, it seems to be working smoothly. There have been some hiccups, but every time I've reached out, the staff are always quick to respond and resolve issues. Thank you Chintak! You were a great help!
The app is very easy to navigate. If you ever run into any issues, their support team has always done a great job. I've worked a lot with Chintak and he's always resolved any issue quickly. Great app and great support!
Chintak Pandya provided me quick and very accurate solutions to the issue I was having and was super patient and stayed with me while I had to pause talking to him and help a customer!
We're glad Chintak was able to help you out. Thanks for the review!
I have used the subscriptions for about 5 years now. The app has been great and the support when needed has been just as awesome. Thankfully I don't need support very often!
10 STARS for CHINTAK. They did not give up until a solution was found. Friendly, thorough and persistent. Thank you, Chintak!
Thank you for the kind words about Chintak! We're happy to help.
This app is a huge enabler for the e-commerce side of our business, and the updates over v1 make it significantly easier for customers to manage their own subscription changes. When we have had questions or integration items to address, the BOLD team has been responsive and thorough. Special shout out to Brysen on the customer support team--thank you for going the extra mile to thoroughly address our questions.
This made our day!! So glad to hear you're enjoying it 🙌
Chintak very helpful and patient with me to help me understand the complexities of my challenging setup. Thank you Chintak, you are a true blessing!
Excellent support from Irfan today, thank you so much!
The customer support team have made the Migration extremely easy for us. A big thank you to Krupa, Chase, Daniel P and Chaysen.