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I had issues manually installing the theme code and the automatic would not work. I not only received some help installing but it was a quick response.
Thank you for the review. We are very happy to hear that our team was able to support you with quickly installing the app. Wishing you all the best with your subscriptions!
The transition to V1 to V2 was great thanks to Cody and Krupa. Looking forward to seeing how the new version works for my business!
We are so glad to read of your positive migration experience, thanks so much for writing in with your wonderful review! We'll be sure to pass along your kind words to our migration team. Thanks for choosing Bold!
Great chat support. They helped me navigate my first subscription set up and made it very easy for me to understand!
Setup for the app is very easy and had no trouble at all implementing. I have a few questions on for specific things and was helped by Cody almost instantly and provided me an answer right away! Highly recommend.
Thank you for your review. We are so happy that you had no trouble with set up and implementation and glad that Cody was able to answer your questions instantly. We are very excited to see the success of your Subscription!
After updating our software we had a few issues pop up, as expected. Thanks Chintak for quickly responding to my support request!
Thank you for your kind review. We are glad to hear you received such excellent support from Chintak. We are always here to help! Thanks for choosing Bold!
The Team at BOLD has always been easy to work with and quick to fix any issues. Esha and CJ did a terrific job helping with the upgrade and necessary changes. Thank you! Great customer service.
We are just thrilled to read your glowing review about our support. This is exactly what we strive to offer! We will be sure to pass along your kind words to our support team. Thanks for choosing Bold!
5 stars for customer service - Jericho, has been very helpful answering questions during the Version 2 setup.
Thanks so much for the rating. So happy that Jericho was able to help you with the set up of the app. Thank you for choosing Bold!
Customer Support is really efficient and friendly. Simran is patient and knowledgable when answering my questions. Would recommend this app to other subscription Shopify business!
Thank you for your review. Happy to hear that Simran was able to help you with your questions and thank you for your recommendation. Happy New Year and best wishes in 2021.
I rated this great app 4 stars because a couple of features very important for my website (and included in the description pages of the new version) are still not available on the V2 version. This is unlucky for us, but I am confident the developers will update the app soon, as promised. On the other hand, I rate 5+++ stars the support I received: questions about features, design tweaks, help with spam, and many other issues. Everyone I spoke to or chatted with was extremely helpful and competent. Gaurav, Gangadeep, Priyanka, a shout-out -and thank you :)- to all of you!
My boy Nil was the best help. I appreciate his help so much. I dont know what i have done without him
Appreciate the review. Kudos has been passed along to Nir. Thanks for choosing Bold.