Recenze (450)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 71 % hodnocení s 5 hvězdami
  • 11 % hodnocení s 4 hvězdami
  • 4 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 12 % hodnocení s 1 hvězdami
8. prosinec 2021

Very bad support. I am trying to contact support for days and they are not getting back to our queries... My Bold subscription has stopped functioning suddenly. I am not getting orders as well due to this.

Rechargesuperfoods
Austrálie
Doba používání aplikace: 5 měsíci
Vývojář BOLD odpověděl 20. prosinec 2021

Thank you for your feedback - we are very sorry to hear about the delay in communication! We sincerely apologize for any frustration this may have caused you. I can confirm ...

10. červenec 2024

I had a quick issue with setting my default from subscription to one-time purchase and Krupa was able to help me quickly with a screenshot and quick video. I have had bold for 3 years and their customer service is really good.

Aromalief
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář BOLD odpověděl 12. červenec 2024

Glad we were able to help resolve the issue. Thanks for the kind words!

1. duben 2021

A big shout out to Gaurav, app specialist for amazing customer service experience. I was just about to start using the app and I had issues with the app as it was not working as it was supposed to be despite of doing everything I was supposed to do. Gaurav took his time to understand the situation, patiently explained what was the issue and resolved the issue promptly. Not only that, he was very ...

The Truly
Kanada
Doba používání aplikace: 5 měsíci
Vývojář BOLD odpověděl 5. duben 2021

Super happy that Gaurav provided you with amazing customer service! We love seeing our merchants happy and we will go above and beyond to make that happen. Thank you kindly ...

17. březen 2021

Using this app to run mu juice subscription programme - its great, does what it says and the team at Bold are really helpful.

OneZeroZero
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář BOLD odpověděl 19. březen 2021

Thank you for your review. We are thrilled our team was there to help. Thank you for choosing Bold!

8. listopad 2021

Excellent product and phenomenal customer service. Gagandeep and the team are always on point. Highly recommended

BW Blacksmith
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář BOLD odpověděl 9. listopad 2021

We appreciate the kind review. We are so happy that Gagandeep and our support team was there to support you. Thank you for the recommendation!

24. leden 2024

Fantastic customer service! Transition from v1 to v2 was seamless, and now backend is much more user friendly.

Lost Sock Roasters
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář BOLD odpověděl 26. leden 2024

We are so happy to hear you had a seamless experience and are enjoying the new version. Our migrations team will be thrilled to read your feedback! Thanks so much for your ...

6. srpen 2021

Excelente aplicación y su centro de ayuda es excelente también sería bueno que agregaran más opciones como un precio especial en la primera suscripción

Saving The Amazon
Španělsko
Doba používání aplikace: 5 měsíci
Vývojář BOLD odpověděl 10. srpen 2021

Thank you for the review! Appreciate the praise for our Help Centre.

2. únor 2021

I had a great experience with Simranjit Singh. He was amazingly helpful and patient with me as I am not technical and had to work with my developer on the phone while doing the chat. He answered all of our questions, fixed our problem and even went beyond that to help with another small issue. I was very happy with Simran. He is a great representative to your company.

Bringitup2020
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář BOLD odpověděl 2. únor 2021

Thank you so much for your review. We are so happy that Simran was there to help you ! We are always there to help when you need us!

19. říjen 2021

This applicati9on is very easy to use and customer service was fabulous assisting me with the initial setup. I was able to do the rest myself.

LisaDove
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář BOLD odpověděl 20. říjen 2021

Thank you for the review. Glad you found the app user friendly, we are so happy that everything is working out!

21. duben 2021

Just wanted to give BIG kudos to Gaurav for helping me with customizing some sections in the app. He helped me out 3 different times and is very quick and knows how to get things done. Super 5 star service!!!

CocoTherapy
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář BOLD odpověděl 22. duben 2021

Thank you for the super 5 star rating! So happy to hear that Gaurav was there to help you and it looks amazing. Thank you for choosing Bold!