Recenze (450)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 71 % hodnocení s 5 hvězdami
  • 11 % hodnocení s 4 hvězdami
  • 4 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 12 % hodnocení s 1 hvězdami
19. leden 2024

I like that I am able to do subscriptions and that my customers are able to manage their subscriptions on their end. I do find the following things frustrating and clunky about Bold at this time:
-For some reason, the app suddenly started allow people to subscribe with local pickup as their shipping option. Although a few people have done so (I would not have allowed this if I knew), I am not ...

Seaworthy Coffee Roasters
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář BOLD odpověděl 23. leden 2024

We truly appreciate you taking the time to write in with your feedback. This is extremely useful to our team and we will certainly consider how things like this can be ...

14. leden 2021

Simran was great helping us with everything we needed. They made the whole installation process very simple & helped with any issues. Navjot was also great when first installing the app

Good Liverpool
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář BOLD odpověděl 20. leden 2021

Thank you so much the review! Very happy to hear that Simran and Navjot were able to help you out with any issues of questions. Please feel free to checkout our Help Center ...

8. březen 2021

great tech support, although some of the features and functions that I need weren't able to achieve. But still, they find alternative solutions.

PH5B Cosmetics INC
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář BOLD odpověděl 10. březen 2021

Thank you for your review. We are happy that we were able to find alternate solution to get you going! Thank you for choosing Bold.

9. červen 2021

Customer service live chat was great. got everything I needed. The only downside is I had to wait for each question to be answered. Possibly serving multiple people at once. Other than that Gagandeep was pleasant and knowlegeble!

The Crafty DIYer
Kanada
Doba používání aplikace: Téměř 2 roky
Vývojář BOLD odpověděl 15. červen 2021

Thank you for the review! Kudos will be passed along to Gagandeep.

18. září 2023

The application doesn't have all of the bells and whistles that I would like. I would like to be able to isolate and export more of my business date via CSV and I'm unable to do so. What I will say is that the customer service is "bar none" every interaction is friendly, the representatives are knowledgeable, and more importantly patient. Great service is hard to come by these days but, not with ...

SoulFULL Eats
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář BOLD odpověděl 27. září 2023

Thanks so much for your review and valuable feedback. Feedback such as this is extremely valuable to us and we'll be sure to take this into consideration. We are also ...

20. leden 2021

Gaurav was amazing at tech support. So helpful with all types of questions. The platform is great and the support is better! This will definitely help our company succeed!

BabaCoffee
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář BOLD odpověděl 2. únor 2021

Thank you so much for the review! We are more than thrilled to hear that our team has helped set you up for success. Wishing you all the best with your coffee subscriptions!

29. květen 2021

I am brand new to Bold. I'm eager to get it up and running. I had some initial problems with set up but GUARAV stuck with it until it was resolved. Earlier, the onboarding team of Colin was very helpful too. He was with another person and I apologize I can not remember her name but I got the impression she may have been the supervisor) While I have not had a test run with sales yet, so far this ...

Nancy Thomas Gallery
Spojené státy
Doba používání aplikace: Téměř 2 roky
22. listopad 2023

Krupa was a big help! Thanks so much!

My Runway Eyes
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář BOLD odpověděl 30. listopad 2023

Thanks for your kind review. We'll be sure to pass along your kind words to Krupa! Cheers!

Datum úprav: 31. květen 2023

Perfect customer service !! Jade Buhler was amazing to help me set up the subscription the way I wanted. Love the app so far, it integrates really well on my webesite.

KIAGO Nutrition
Kanada
Doba používání aplikace: Asi měsícem
Vývojář BOLD odpověděl 2. červen 2023

Feedback like yours make our day! We are so happy to hear that you are enjoying Bold Subscriptions. We will be sure to pass along your kind words to Jade. Thanks for writing ...

11. leden 2022

The app was easy to install and ready to launch in no time. Had a couple of calls with Bold product team to walk me through how it worked, what we needed and how they could help. Customer service through the live chat is always super fast and helpful.

eJuiceDB
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář BOLD odpověděl 12. leden 2022

Thank you so much for your review! We are happy to hear our Merchant Success Specialists were able to help you so quickly and effectively. That is what we strive for! Looking ...