Recenze (383)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 70 % hodnocení s 5 hvězdami
  • 13 % hodnocení s 4 hvězdami
  • 5 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 10 % hodnocení s 1 hvězdami
Datum úprav: 21. leden 2021

great app, very simple to use
The support team very helpful and sorted my issue quickly will be signing up for sure.

Broadway Coffee Roasters
Spojené království
Doba používání aplikace: 24 dny
Vývojář BOLD odpověděl 2. únor 2021

Thank you so much for the review! Happy to hear that our team was able to provide quick and helpful support.

13. leden 2021

I really appreciate the customer support. I had some issues understanding how to set up my subscriptions, and Gagandeep helped me and was super-patient. I'd love to see more options for setting up the look of the plugin on my products page, and the ability to offer subscriptions only without offering a one-time purchase.

LVNGmarket
Spojené státy
Doba používání aplikace: 24 dny
Vývojář BOLD odpověděl 20. leden 2021

Hi there! Thank you for the great review. So thrilled to hear that Gagandeep provdided great support.
Also You are able to make a product subscription only via your Shopify admin :) This option can be found under Products -> All Products -> select the product you want to be subscription only -> Check the box to "Only allow purchase of this product as a subscription" -> Select Save.

22. prosinec 2020

Very good support service, they promptly help to configure the application correctly, which is very important in light of recent changes

Happy Mart
Austrálie
Doba používání aplikace: 23 dny
Vývojář BOLD odpověděl 28. prosinec 2020

Thank you for your review! We are happy that we were able to assist you with configuration. If you have any more questions or concerns we are always happy to help!

2. březen 2021

Nir resolved my issue quickly, which was helping to customize the colors of the "manage subscriptions" page on my site. Thanks Nir!

Steel Oak Brews
Spojené státy
Doba používání aplikace: 20 dny
Vývojář BOLD odpověděl 3. březen 2021

Thank you for your review. We are happy that Nir was able to resolve your issue. Thank you for choosing Bold!

23. prosinec 2020

They use to have "build a box" but I can't find that feature/functionality anymore. Is there a timeline to bring it back? is it coming back?

Melatta
Spojené státy
Doba používání aplikace: 19 dny
11. únor 2021

I haven't actually utilised the app yet as we're still in the installation process. Gagandeep was very helpful and tried to speed up the support process for us. Thank you!

VITALITEA HAWAI'I
Spojené státy
Doba používání aplikace: 16 dny
Vývojář BOLD odpověděl 11. únor 2021

Thank you for your review. We are happy that Gagandeep was able to help you and get you going, we are excited for you to utilize the app. Thank you for choosing Bold!

3. únor 2021

Customer service is very responsive and helpful! I've used this app in another store in the past and I'm looking forward to using it again in my new store. Thanks for your help, Evan!

FLAME Natural Decon
Spojené státy
Doba používání aplikace: 16 dny
Vývojář BOLD odpověděl 4. únor 2021

Thank you for your review. We are thrilled that Evan was able to help you. Very excited for you to use our app on your new store. Thank you for choosing Bold!

Datum úprav: 12. leden 2021

Note:
As far as I checked, Shopify Plus account requires to translate English text into local languages in a user account page and subscription management page of V2. We are thinking it is a critical problem and asked both Shopify and Bold support team to fix it. I installed the app and set it up to offer subscription option to our user, mainly Japanese. They have a good localization support page and when I had problems, the online chat support teams help me out timely and kindly.

東京ヴィーガン餃子
Japonsko
Doba používání aplikace: 15 dny
Vývojář BOLD odpověděl 12. leden 2021

Thank you so much for the feedback! Very happy to hear that you found our online chat time timely and helpful. Wishing you all the best with your subscription business!

16. leden 2021

Set up is really confusing then the videos are short and really not helpful. They want $60 a month? I cant even reach help. I'm trying to run a business and the only communication is email. Dont spend your money!!!!

Organix Life.com
Spojené státy
Doba používání aplikace: 14 dny
Vývojář BOLD odpověděl 20. leden 2021

Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help.

27. březen 2021

I used this app to add subscription for my customers and I can honestly say it is very nice and I highly recommend it as well the service from this team was fantastic -I highly recommend this tool and the service

Perfetto Peterbald
Kanada
Doba používání aplikace: 14 dny
Vývojář BOLD odpověděl 29. březen 2021

Thank you for your kind review. It makes us happy when we see our merchants enjoying the app and also that we were able to provide you with great service. Thank you for choosing Bold!