Bold Subscriptions , Počet recenzí: 379

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 70 % hodnocení s 5 hvězdami
  • 13 % hodnocení s 4 hvězdami
  • 5 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 11 % hodnocení s 1 hvězdami
Datum úprav: 5. červenec 2023

The Team at BOLD has always been easy to work with and quick to fix any issues. Esha and CJ did a terrific job helping with the upgrade and necessary changes. Thank you! Great customer service.

weaverscoffee.com
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář BOLD odpověděl 12. červen 2023

We are just thrilled to read your glowing review about our support. This is exactly what we strive to offer! We will be sure to pass along your kind words to our support team. Thanks for choosing Bold!

27. červen 2023

The app has been great! I had one small issue and Esha was super helpful and fast getting everything fixed!

TERRA
Spojené státy
Doba používání aplikace: 25 dny
Vývojář BOLD odpověděl 4. červenec 2023

We are so happy to hear you are enjoying Bold Subscriptions! The team is always happy to assist with roadblocks that come up. We'll be sure to pass along your kind words to Esha. Thanks for choosing Bold!

1. září 2023

so good super Daniel is perfect

Tran.scend
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář BOLD odpověděl 19. září 2023

Thank you for taking the time submit your review. We are so glad that Daniel was able to provide you the help you needed!

8. květen 2023

The app is great, but is more difficult to customize and navigate that other apps I've tried. Brysen was great to work with in helping me with my issues, but he wasn't able to resolve all of my issues without getting another department involved. Still, we are pleased with this app so far!

Wonder Oral Wellness
Spojené státy
Doba používání aplikace: 28 dny
Vývojář BOLD odpověděl 9. květen 2023

Thank you for taking the time to write in with your feedback. We are so glad to hear you are happy with the app so far, and Bysen was able to get you to the help you need. Our mission is to see you succeed! Thanks for choosing Bold!

20. červen 2023

After updating our software we had a few issues pop up, as expected. Thanks Chintak for quickly responding to my support request!

Carrboro Coffee Roasters
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář BOLD odpověděl 21. červen 2023

Thank you for your kind review. We are glad to hear you received such excellent support from Chintak. We are always here to help! Thanks for choosing Bold!

Datum úprav: 23. září 2023

Chintak did a great job of explaining how to solve my issue after migrating to the new subscription app. Unfortunately the shipping rates were all screwed up after the migration and I am still waiting for a resolution after over 2 weeks.

Buon Giorno Coffee
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář BOLD odpověděl 19. září 2023

Thank you so much for your kind review! We are so glad to hear that Chintak was able to help you after your migration. We are so happy to have you and look forward to watching your business grow with Bold. Cheers!

8. květen 2023

Watch out! This is one of those apps where they make cancelling and getting a hold of them an absolute nightmare. There goes $250+...The app is also very laggy..Be careful!

Galy Shop
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář BOLD odpověděl 9. květen 2023

We are very sorry to hear you that you had a hard time contacting our team and removing the app from your store. I can confirm our specialist was able to speak to you and help you through the process. If in the future you need anything else, you can contact our team 24/7 from our Help Center. We are always happy to help!

Datum úprav: 23. květen 2023

Support staff is extremely good - reply back in timely manner and answer all questions. BUT the app itself Bold Subscriptions for Shopify Checkout app has a lot of limitations from very limited email notification triggers, no tagging for Subscription order at the order level which was there in bold V1:-(,
no notification if a payment failed to us the vendor.

Pure Life Science
Kanada
Doba používání aplikace: Asi měsícem
Vývojář BOLD odpověděl 18. květen 2023

Thanks for taking the time to write in. Bold is actively developing and releasing new features all the time and feedback such as yours is extremely valuable to us! We will be sure to pass this information along to the team. We hope that you'll keep your eye out for future updates and new features coming soon. Thanks again!

25. červen 2023

DELETEDNTHE APP A YEAR AGO THEYN BEEN CHARGING ME FEES EVERY MONTH1!!!!! avoid!!!! scam!!!! EVERY MONTH!!! U OWE ME 450 DOLLARS!!!!!!

BAD BITCH CLUB
Spojené království
Doba používání aplikace: 7 měsíci
Vývojář BOLD odpověděl 4. červenec 2023

Thanks for writing in with your feedback. We are here to help! I can confirm our specialist, Chandan has reached out to provide assistance and sort out any problems with your billing. Please check your email for further communication from our team.

15. září 2023

Gran apoyo para arrancar con nuestro programa de subscripciones!

Gracias!

dogsfortheearth.com

Dogs For The Earth
Spojené státy
Doba používání aplikace: Asi 23 hodinami
Vývojář BOLD odpověděl 19. září 2023

¡Gracias por su amable reseña y gracias por elegir Bold!