Bold Subscriptions , 377 değerlendirme

Toplam puan
4,3
Puan düzeyi başına sayılar
  • Puanların %70 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %12 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %11 oranındaki bölümü, 1 yıldıza sahip
4 Kasım 2020

Giving 4 stars because the app is NOT super intuitive (I'm a tech person too) and their training materials are outdated displaying materials for V1 while app is on V2, so I had so many questions and needed help from the Customer support team. Happy to say they are very quick to respond. Rifat was amazing! Answered all my questions and I was quickly then able to proceed with getting things set up the way i needed. Thanks Rifat.

The Vyne Shop
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 ay
BOLD yanıt 5 Kasım 2020

Thank you for leaving a review! Your feedback is very important to us. Thank you so much for pointing out some outdated content. Our team is working on fixing that up right now. We would love to chat more with you to learn about how we can improve the app to be more intuitive and see how we could improve our Help Center going forward.

1 Nisan 2022

I like what you do. The documentation is also good but it would be better if it was indexed properly and structured more precisely.

Integration-Viome (NOT PROD)
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 ay
BOLD yanıt 6 Nisan 2022

Thanks for taking the time to write in with your feedback! We appreciate your suggestions and will be looking into ways to improve that. Have a great day, and thanks for choosing Bold!

19 Ağustos 2021

So far it's exactly what we needed here at the Doc of Detox. I'd give it 5 stars, but unfortunately it's missing a retroactive percentage discount. The good thing though, is that after getting great customer service from Kelsey, I felt comfortable that this is an issue that hopefully gets attention from the tech-people. I'm excited to grow WITH Bold!

Doc of Detox
Kanada
Uygulamayı kullanma süresi:8 ay
30 Aralık 2020

There is no easy "pause service" ability from BOLD subscriptions.
However, Gagandeep was extremely helpful in helping me find a workaround with the current infrastructure of BOLD. I very much appreciate the kind of customer service he showed.

Optimal Paw
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
1 Eylül 2021

Fantastic app for selling our freshly roasted coffee by subscription. The v2 app's integration with Shopify Payments makes things so much easier for my business. This app will only get better as features (like prepaid subscriptions) get migrated over from the v1 app. Technical support from Nir has been faultless - I wish everyone could offer support as well as Nir has.

Quantum Coffee
Yeni Zelanda
Uygulamayı kullanma süresi:7 ay
6 Ocak 2021

Great customer service! I would only add that it would be immensely helpful to add a feature that limits the amount of subscribers allowed - this feature would help with small-batch-style companies that supply only limited quantities of their product.

The Dough Bar
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
BOLD yanıt 12 Ocak 2021

Thank you so much for the valuable feedback! You can sign up to get notified of any feature releases or new information regarding subscriptions by visiting this link: https://boldcommerce.com/new-subscriptions.

16 Aralık 2022

We are happy with Bold. Tha app might need some more development to function right away but we got really god help from the support team. They answer quickly and helped us really well.

lvkaffe.no
Norveç
Uygulamayı kullanma süresi:6 ay
BOLD yanıt 3 Ocak 2023

Thank you for your review. We are glad to hear our support team was able to give you the help you needed!

29 Aralık 2020

Only 4 stars as it does not work with local delivery and pick up which causes some problems in our way to sell. I really hope this get´s fixed very soon!

MATHY GmbH
Avusturya
Uygulamayı kullanma süresi:6 ay
7 Ekim 2022

I like the idea of Bold as a service though they have quite a number of improvements to be made. We have a few other websites that use different subscription services and Bold is the weakest. The support on Bold needs to be improved significantly. It's hard to know where you stand and moving away from email support to a hard-to-find ticket system hasn't improved this. Bold Subscription V2 is ok if you have a simple subscription process which we have. There are a number of issues with the app itself though this will depend on the use case. I'll provide one example. If you have a Condition based product with variables and different price points for each variable under the same product type the subscription discount won't change with the variable. It's like the logic only loads with the product on page load but doesn't dynamically change when your product variables are selected. I'm an optimist and hope that these bugs can be ironed out in time before I build up the motivation to move everything over to Recharge Or Native. Frazer.

Decadent Decaf Coffee Company
Birleşik Krallık
Uygulamayı kullanma süresi:4 ay
BOLD yanıt 17 Ekim 2022

Thank you for taking the time to leave your review. Feedback like yours is much appreciated as it allows us to review our procedures and look for ways to improve. Thank you for choosing Bold!

26 Ocak 2021

Customer service was great! The app works fine but it does need some adjustments. They just integrated with Shopify payments so customization is limited at the moment. However, this counts for every other subscription app on Shopify too.

Daily Baby Organics
Hollanda
Uygulamayı kullanma süresi:3 ay
BOLD yanıt 2 Şubat 2021

Thank you very much for the informative review!