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We were setting up the app for our store and received very fast and friendly help from Anna, even though it was a National Holiday. THE BEST customer service ever! We are excited to see how this app performs on the website, and judging by Bon's customer service, I have high hopes! Thank you Anna!
Dear SIXELAR,
Anna and our team truly appreciate that we can accompany such a kind-hearted customer like you:) We're so glad that you are enjoying your experience with BON till far. Your precious support motivates us to keep on developing the app and providing better services to our precious customers. We'd like to send our sincere wishes to your lovely business❤️
If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
I have successfully set up this app to integrate into my website today and had all of my questions answered by lovely Daisy and Emile. Both ladies provided me with very clear, concise answers and were very patient with me. The app is very user friendly and I look forward to seeing the results of this app being integrated into my website.
Hi ^^
Thank you so much for your review! We are all so happy that our app (especially Emile and Daisy) - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝
Best regards,
Mia
BON team
best customer support staff I have ever seen!
Dear Renegade Golf,
Your trust and loyalty mean a great deal to us, and we're excited to keep serving you in the best way we can.
If you ever have any questions, requests, or feedback, please feel free to reach out!
Liam
BON team
L'applicazione era in manutenzione ma l'assistenza clienti è stata gentile e mi ha aiutato . Il design è fantastico. L'unica modifica che apporterei è l'icona più piccola per essere meno invasiva da mobile.
Buona giornata a te Symbolady,
Hai reso la nostra giornata molto migliore con la tua fiducia nella nostra app e la tua fantastica recensione! Il nostro team è felice di sapere che sei soddisfatto del nostro supporto!
Se hai ulteriori richieste, non esitare a contattarci tramite la nostra chat dal vivo o inviarci un'e-mail a help@bonloyalty.com. Ti apprezziamo sempre!
Distinti saluti,
Mia
Squadra BON.
I used this app and talked to Emile, they are great love it! bon is a very easy to use, anybody can use, that's the best part!
Hi CSC BY JAI INGREDIENTS,
Thank you for the amazing complement on our services. At BON, we strive to offer high-quality service to every merchants, as customer satisfaction is our top priority. We had shared this feedback with Emile to give her the recognition that she deserves. She was extremely delighted to hear that you enjoy talking with her.
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring our app,
Mia
BON Team
I have only downloaded and installed the app, so any true feedback will come after my customers have been able to utilize the app. I myself enjoy the ease of set up.
Hello,
Wow, we are so grateful for your review. Thanks for sharing your rating with us and the community
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Best Customer Service in the game! Needed some help with a few things and Cara got me the help I needed within minutes. The app is flawlessly designed . Your rewards will look nice on your website.
Hello Pablo and Dacraftlab,
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations and Cara the customer support agent was able to assist you quickly!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team.
Easy to use, the after-sales service is friendly and efficient. nice app, I hope my clients will like it.
Bonjour lunamanashop,
This review made our day! ✨ We are all so glad that our app and support service can make you feel satisfied! Your trust encouraged us to keep on developing the app and providing better services to our merchants
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance. Wish you a great weekend ahead!
Cheers,
Mia
BON team.
FAST FRIENDLY SERVICE! The problem turned out to be me and my lack of adding correct discount for my customer. Emile with App was very understanding and had no complaints towards me. She and App get an A++++++++++++++++++++++++
Happy New Year! 🥳💐
We’re so happy to hear you had a great experience at BON. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. (And Emile is extremely happy that she could provide a prompt assistance for you!)
Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team
The app is easy to set up and to use. Asked for customer service and Tracy gave me a service of excellence. She was super friendly, easy to talk to, she resolved the issue and also guided me through the app. It definitely exceeded my expectations. Recommended.
Dear OhMyJar!,
Thank you so much for your awesome review and for recommending us to other merchants! Tracy would be so happy when reading this. Thanks for your trust in BON Loyalty! We really want to make sure you have the best experience setting up our various features ^^ We would work harder to develop new features to help grow your business.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Wish you a Happy new year!
Best regards,
Mia
BON team.