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I am extremely pleased with this rewards program app for Shopify. The support team is excellent and always attentive to my needs. I would especially like to thank Cady for her outstanding attention and assistance. Highly recommend this app!
Hello Squeeze De Citron,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Great support. Love it
Hello Myshop,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Excellent service! I don't know how well the app will work out yet since I just installed it on my store but the customer service has been top notch!
Hello Inaury,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Sophie and Maxxie were a great help in setting up the app. For reference, the app needs to be activated in the settings as well as the theme, a point I overlooked.
However they quickly addressed this and helped me to remove the BON 'label'.
Great support and looking forward to testing the APP, initial thoughts are the interface look clean.
Hello Wyevale Hedges,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I am really enjoying this app. It is very user friendly and easy to setup. I did have a few issues with removing the widget on the home page - but Anna was so quick to respond to my request. She was able to send me links and walk me through the changes I wanted to make.
Hello House Of FurBaby,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Been using BON Loyalty App for months.
BON team is super supportive, helpful and able to solve my problems right away. Big shout out to Cara and Cady!
Would rate 10 our of 5 if there is such option, highly recommended!
Hello Curvery
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I’ve been struggling to get everything integrated. While I was chatting with someone for assistance, they logged off in the middle of our conversation. When they finally returned, they mentioned they were extremely busy. Then logged off again. I’m very disappointed with this experience.
Dear Salute Imports,
We sincerely apologize for the inconvenience you experienced due to not receiving timely assistance when you were online. Unfortunately, your request came in outside of our working hours, and we deeply regret any frustration this may have caused.
Please be assured that all your messages are automatically saved on our end, and our messages will go directly into your inbox even when you're offline.
We responded on the same day with clarifications regarding the Klaviyo integration. Klaviyo recently upgraded its interface, which may have led to some confusion. Additionally, we sincerely hope to continue supporting you by offering the solutions we sent to your email recently. We hope you'll check our email and consider them.
We truly want to have a second chance to make this right for you. Our team is always here and ready to support you with anything you need.
if you're lucky to get hazel as your customer service rep ask away your questions she quick and thorough 5/5!
Hello My Store,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Je démarre avec l'application donc je ne la connais pas vraiment mais je mets un avis pour le service. Cela fait 2 nuits que je contacte le service clients et j'ai une réponse de suite. C'est vraiment incroyable d'avoir un tel service très pro, c'est assez rare sur internet et surtout une vraie aide. J'ai vraiment été accompagé pas à pas. Je pense que l'appli est très bien car pour avoir un tel service client, l'application ne peut être que performante. Je recommande à 1000%. Je reviendrais Merci Cara donner un avis quand j'aurais un peu d'expérience avec l'application. Merci Cara.
Bonjour Massilia Dental - Fournitures Dentaires,
Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles !
Si vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous envoyer un e-mail à help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles!
Best customer service ever ! I had 2 requests for the use of the app, and Cara immediately helped me out. We discussed a few things together to make it as easy as possible for customers and i definitely recommend this app.
Hello Sparkle Studio,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!