BON: Loyalty Rewards Referrals
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Sophie has been super helpful, has answered all of my questions quickly and has imported my existing customer base without any trouble. So excited to begin using Bon!
Hello Cleo + Kin,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I was Very satisfied with the Customer Service Specially Hazel , She was So Helpful
Hello Vamer Pharma,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
They have a very helpful team that helps with any questions or changes that we have had.
Hello Equilibrium,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
We are just getting started with Bon, but the customer service is unmatched. Looking forward to working with this team. We've been assisted by Hazel, Jean, Mia and Cara and all have been kind and punctual with responses. Highly recommend.
Hello Proven Winners Direct™,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Good app and good support from Hazel. Thansk guys
Hello Asēdos,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Love the app it works straight out of the box simple to set up and loads quick. I needed some support to find something and i got Hazel who was Great, polite quickly sorted my problem and gave me the right info and stayed till i had finished. recommend yes and support Great
Hello Urban Street Clothing,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I’ve only been using this app for a few days, but so far, it has been a great experience. The free version offers more features than other rewards programs, and the basic plan is also more affordable. I love that you can customize all the colors, emails, etc., to match your brand and easily change the sending email to your own. The customer service is excellent; Sophie and Jean were always there to help with any questions during the setup.
Hello Wonder Wick,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
We switched from SMILE to BON because SMILE was missing a major feature for us and that was the ability to exclude specific collections from earning points (i.e. sale items, special releases and low margin products).
From the get go the team at BON were incredibly responsive and answered at least 50+ questions we had (no exaggeration lol).
Their app is incredibly user friendly and does exactly what you want from a Loyalty App.
It took us a good 4-6 days to set up as we had issues with the initial customer import, points being awarded for orders that weren't meant to receive points ETC
But in the end, the team were able to fix all of the issues in a timely manner - bear in mind some patience is needed for issues that require developer intervention AND they don't work 24/7.
Their pricing plan is incredibly affordable too - the cheapest of all the Loyalty Apps we've used in the past (we're on the Growth Plan so this does come with a lot of features so this review may not relate to those on cheaper plans).
Hazel, Maxxie, Cara and Anna - thank you so much for ALL your help and for answering every single question we had! <3
Hello LOADED,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Great support from Jean! Managed to walk us through on the plans and also suggested the best suited ones based on our needs!
Hello Mentholatum Malaysia,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Very attentive support. They have modified with code a text that I did not want.
Hello BIG®,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!