Recenze (1 557)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 97 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
4. prosinec 2023

We have recently moved to BON from a much more expensive app and have been more than happy with the transition.

BON offers more customisation to customer notification and includes a customisable rewards landing page which allows customers to easily understand how our rewards program works.
It also integrates better into POS than our previous app and has an overall better customer experience.

The support team is always responsive. They where super helpful with transitioning all the customer data and points balances from our previous app and where able to complete a few customisation requests to get it to perfectly fit our needs.

Highly recommended.

Little Toy Tribe
Austrálie
Doba používání aplikace: Asi 2 měsíci
Vývojář BON Loyalty odpověděl 6. prosinec 2023

Dear Little Toy Tribe,

We are really grateful that you found the time to leave us such a touching review! Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
Mia
BON Team.

Datum úprav: 26. červenec 2022

Great first-day experience with this app today. Cara was really helpful in answering my questions and walking me through the customer redemption process. Hoping to have this app up and running very soon! Customer Service is a huge plus these days, thanks again Cara!

Slope Shop
Německo
Doba používání aplikace: 8 měsíci
Vývojář BON Loyalty odpověděl 27. červenec 2022

Dear Slope Shop,

Our whole team can’t thank you enough for the kind words about BON and our services. Your review means a lot to us, especially Cara - and lets us know we’re on the right track! It motivates us to provide better support to customers.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!

All the best,
Mia
BON Team.

24. srpen 2022

BON est encore une petite et nouvelle application pour mettre en place facilement un programme de fidélité, parrainage et partage sur les réseaux sociaux. Cady et Tracy ont été formidables pour m'aider à configurer l'application.

Beauty Care Store
Francie
Doba používání aplikace: 8 měsíci
Vývojář BON Loyalty odpověděl 27. srpen 2022

Salut,

Merci pour vos aimables paroles à propos de Cady, nous avons été époustouflés par vos paroles positives, nous apprécions vraiment le temps que vous avez pris pour écrire une critique aussi détaillée !

Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter via le chat en direct ou help@bonloyalty. Nous sommes toujours là pour vous soutenir !

Meilleures salutations,
Mia
L'équipe BON.

1. prosinec 2022

After trying so many apps, I have to say this app is amazing. The customer service is so much better and the customizing is so easy.

Lustav
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář BON Loyalty odpověděl 1. prosinec 2022

Hi Lustav,

Thank you for your great review. At BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with our support team. They would be delighted to hear your feedback.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com 🌸🌸

Have fun exploring our app,
Mia
BON Team

21. únor 2023

Super application et service clientèle au top. Application facile et très intuitive. Un super programme de fidélité pour les clients. Je recommande.

Iconela
Francie
Doba používání aplikace: 8 měsíci
Vývojář BON Loyalty odpověděl 22. únor 2023

Hi, Thank you so much for giving us a chance to support you! Our team is so happy to have you with us. Don't hesitate to chat with us if you need any further support.
Have a nice day!
-----------
Salut, merci beaucoup de nous donner une chance de vous soutenir! Notre équipe est tellement heureuse de vous avoir avec nous. N'hésitez pas à discuter avec nous si vous avez besoin d'aide supplémentaire.
Passe une bonne journée!

5. duben 2022

This app is really great, and I love using it! I really like how everything on it is customizable for my needs. I'm excited for customers to start signing up. The support team is fantastic. I've spoken with Dale and then Emile with some questions about how to use the app, app functions, where to find things in it, etc., and let me tell you, they are SO nice and helpful! I definitely recommend this app not only because of the capabilities and customization but also for the support. A great support team is so important!

A Blue Dot in a Red State
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář BON Loyalty odpověděl 5. duben 2022

Greetings A Blue Dot in a Red State,

The whole BON team is incredibly thankful for the kind compliment you shared today. We are so delighted to know that you enjoyed talking with Dale and Emile!
Our support team considers customer satisfaction a top priority. We are always looking for opportunities to exceed our customers' expectations, with your feedback, it's ecstatic for us to know that customers notice our efforts.

For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you.

Cheers,
Mia
BON Team.

26. září 2022

very cool and helpful. Lots of customization options. Big thanks to Anna for the help with using the app! Customer Service is excellent!

RoseGxld Nails
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář BON Loyalty odpověděl 28. září 2022

Dear RoseGxld Nails,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anna is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

27. prosinec 2023

I like the app's simplicity and no-nonsense features. It helped alot in customer acquisition and retention with my other businesses, so I am using this now for my latest project. Id like to commend Genie for the very prompt assistance to my queries and request

Bantayan Direct
Filipíny
Doba používání aplikace: 17 dny
Vývojář BON Loyalty odpověděl 14. leden 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

6. prosinec 2023

Really nice features. I had some problems with activating it but Anna resolved my issue within a minute. Would recommend to anybody using their services!

Zlatkov
Spojené království
Doba používání aplikace: Asi 2 měsíci
Vývojář BON Loyalty odpověděl 12. prosinec 2023

Hello Zlatkov

Your 5-star review put a smile on our faces! Thank you for your kind words and support 😊✨

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team

Datum úprav: 24. listopad 2022

This app is really amazing. It has almost all the features that we need to provide our customers with engagements that is needed. This is perfect. Get it while it's on early bird! Special help with Daisy for this one thank you!

VersaChalk
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář BON Loyalty odpověděl 24. listopad 2022

Dear VersaChalk,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Daisy is really excited to read your awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you 😇

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team. 🌸