Recenze (1 557)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 97 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
Datum úprav: 31. říjen 2022

The App is very simple and the Anna from customer service is amazing, she helped me get started with this loyalty program and unlocked several of the features for me and gave me a few suggestions to improve my site! :)

Giftinum
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář BON Loyalty odpověděl 1. listopad 2022

Greetings Giftinum,

We are so glad that our team, especially Anna has been able to support you promptly and sharing with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

14. únor 2024

the most kind and effective customer support in my life

JustHODL
Nikaragua
Doba používání aplikace: Asi hodinou
Vývojář BON Loyalty odpověděl 20. únor 2024

Hello,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

Datum úprav: 17. srpen 2022

So far this app is super easy for the not tech savvy persons and very easy to use. I can wait to have it fully functioning. Daisy has been online with me from me signing up to me completing. Customer Service is excellent.

pinkconcierge2022
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář BON Loyalty odpověděl 17. srpen 2022

Hi there,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services^^ Our team and Daisy are so glad that you found the app user-friendly for you to use, as it's always been one of our main goals when developing BON. Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Liam
BON Team

30. červen 2022

Easy to use app, visually appealing and a very supportive and responsive team. definitely recommend.

Sunnah Currency
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář BON Loyalty odpověděl 4. červenec 2022

Dear Sunnah Currency,

Thanks a lot for such kind words! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us ❤️

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

26. září 2022

Great App! Looks good, easyto customize and great support! Very fast and helpfull! So my rate: 5 Stars

Pomppastore-and-more
Německo
Doba používání aplikace: 5 měsíci
Vývojář BON Loyalty odpověděl 28. září 2022

Greetings Pomppastore-and-more,

What a wonderful review! This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

15. říjen 2022

This app is amazing and so easy to use. When I had a question, I entered chat support and spoke with Emile. She was so knowledgeable and very helpful in all aspects of getting me set up. The customer service is on point, and I am already much happier using this app than I was with my previous loyalty program! Thank you so much Emile, you're the best!

Last Chapter Boutique
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář BON Loyalty odpověděl 17. říjen 2022

Hello Last Chapter Boutique,

We really appreciate the time you took to write such a detailed review! Emile and our whole team are encouraged to work harder to fulfill all your requests with the Loyalty App.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

26. duben 2022

I just started with this app and so far the customer service has been fantastic. I had a question and chatted with Daisy about getting a brandmark removed since there didn't appear to be an option. Without question the team jumped in and had it removed. They verified with me to make sure everything looked right and said to come back with any other questions. I didn't know where to begin with a rewards program while starting a new business so I am very happy BON and Daisy have been so great thus far.

La Bella Vie
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář BON Loyalty odpověděl 27. duben 2022

Happy Wednesday La Bella Vie🎉

Please accept our sincerest gratitude for your thoughtful and detailed review. Daisy was happy reading your lovely words. When we receive such positive reviews, we could know that we have done a good job and our app is contributing. Thank you so much once again!

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team

2. únor 2022

This app is the perfect solution for my small business! The support and set-up assistance from Emile was fantastic -- I got responses lightning fast, and was up and running in no time! So pleased to have found BON and I would highly recommend -- incredible service and value!

Aquelarre Shop
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář BON Loyalty odpověděl 2. únor 2022

Hi Aquelarre Shop,

We are also really pleased to have you as one of our beloved customers too😊 Million thanks from our team, especially from Emile❤️ Let's accompany each other for a long time ahead!

Don't hesitate to contact us via chat or email at help@bonloyalty.com whenever you need help. Your satisfaction is our pride and joy!

All the best,
Mia
BON Team

21. únor 2022

This a great app and Emile was helpful in helping me to set up my account. I recommend this app to everyone

Modern Home Zone
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář BON Loyalty odpověděl 21. únor 2022

Happy new week to you Modern Home Zone's team 😊,

Thanks a ton for writing us such a fantastic review! Emile was so happy that she could provide you with prompt support - and is the best compliment ever. Thank you too, for your kindness and for recommending us to Shopify's community!

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

31. srpen 2022

So far, so good! I setup a test email account to see the welcome email and rewards. I will revisit this review after continued use. Emiline helped with brand removal on the widget; she was awesome!!!

Daisy & Mabel Organics
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář BON Loyalty odpověděl 2. září 2022

Dear Daisy & Mabel Organics,

We can’t thank you enough for the kind words about BON❤️ Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers. Emile was on cloud nine when reading this loyalty review of yours😊

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!

Best regards,
Mia
BON Team.