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Hands down! The best customer service by far. Emile and Andy were able to fix my dashboard in less than 5 mins. Thank you for all the help!!
Dear Lumibella,
The BON team is sincerely sorry for any inconvenience you may have felt while using the software. Please allow us to explain why you temporarily could not access the BON dashboard.
As we already announced via email, since Monday, we've had a significant update, BON has just been integrated into the internal Shopify admin page interface! This update may cause a few problems, such as delayed loading times or briefly unrecorded in-app actions. The BON app may become unavailable for a few hours in some stores. However, this issue was already aware of in advance and the app will soon be back to normal when the maintenance is done. Please allow us just a little more time, your case is our top priority.
Again, we truly apologize. Our team is working very hard to quickly solve the problem and we will get back to you as soon as I can when the app's performance is back to normal.
If you need immediate support, do get in touch with us via help@bonloyalty.com. Our Support team will reply to you in a few minutes!
Cara
BON Team
It is an awesome apps! You must download it to your webstore to increase the sales :) It works well on my website and easy to use. And the BON's team is very nice and fast response when I got a problem to launch the apps on my website. Thank you BON as a great apps :)
Dear pavettiaskincare,
Thank you so much for your wonderful review! We are all really happy that our app and support service can satisfy you. Your trust motivates us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or email help@bonloyalty.com.
Best regards,
Mia
BON team
super easy to use and install. I can't wait for my customers to start utilizing their loyalty program! Anna assisted with any setup questions I had. She was very helpful!
Dear A Diamond in the North,
Thanks a lot for sharing your sweet compliment about our product and Anna's support!!! Your feedback helps us grow. Being able to assist you in your business is the highest prize for us.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Rarely have I received such an excellent and quick support. Emile from Support and Kyle from Dev took care of my problem in a matter of minutes. Not hours or days, minutes!
The UI/UX is simple, well thought and good looking. I definitely encourage you to try it out, especially for this price, there is no better solution out there.
Thank you!
Dear Mr Animo,
Your kind words truly melt our hearts❤️Thank you so much for taking the time to leave this wonderful feedback! We take pride in promptly support service and user-friendly UI, and thanks to you, our team knows that we are still on the right track. Emile and Kyle totally love your feedback too🥰
Whenever you need us, we are always right here to help via live chat and email at help@bonloyalty.com.
All the best,
Mia
BON Team.
Amazing app and amazing support. It was so nice to speak with them. Really appreciate and keep going.
Hi Nesell team
Thank you so much for the positive review! 🙌 We're so glad to hear that our app and our support could impress you. Your trust is our motivation to work harder to exceed your expectations.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Todo muy facil y rapido. La configuracion, preparcion y todo lo demas muy intuitivo y bien desarollado. Y Daisy me ayudo en todo, paso a paso.
Good day to you!
It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app!
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Warmest regards 🌞
Mia
BON Team.
This app is very easy to use, you can customize a lot, there are some feautures that i didn't find in other loyalty apps and it's free which is always a + :)
Emile from the customer service was very kind and helpful!
Dear A Little Dream Shop
We can’t express how excited Emile and the whole BON team were when reading your wonderful feedback. I'm happy to say that we do have more features coming down the pipeline. Stay tuned!🤗
Have fun exploring our app,
Mia
BON Team
This app is very easy to use and should deliver some good results.
Emile was very helpful during the set up and made the process even better.
Good day to you Outré Club,
We're so glad that you enjoy your experience with our app and support service. Thank you so much! Emile is on cloud-9 after she sees this wonderful feedback from you!
If you need any other assistance from us, we're always happy to help via chat or email at help@bonloyalty.com.
Cheers,
Sunny
BON Team.
Stellar support from multiple people, and Genie specifically today with a image sizing issue. This rewards app has all of the features we needed for a good price compared to competitors that we also considered.
Thank you for choosing BON. Genie and our support team feel honored to have had the opportunity to serve you, and we look forward to welcoming you back soon. Your feedback is invaluable to us, and it motivates our team to keep striving for excellence.
If there's anything else we can do for you or any way we can improve your experience further, please don't hesitate to reach out to us. Your satisfaction is our top priority.
Liam
BON team
I have just installed the app, so still learning how to use it. But so far, it has been good. Plus Ann was really helpful
Hi Lil Creations,
Our whole team is thrilled to receive such a great compliment from you❤️ Especially Anna, she shared with us that you're so friendly to talk with, and your feedback just makes her jump with happiness. We truly appreciate that!
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
Cheers,
Mia
BON Team