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Really love the app, and the customer service is fantastic - especially Emile! They helped me integrate on a Saturday morning!
Happy Saturday NGL Sportswear team,
Emile and our team are jumping with happiness hearing that they could impress you with our service! Kind customers like you are the reason for all our efforts. Thank you so much for your kind words. It's Saturday midnight here in our timezone but she really enjoys the setup process with you! 😊
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
Nice app easy to install and the support is awesome: #Anna :)
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Super easy to use! Had no issues installing and couldn't have asked for an easier system to provide my customers with a rewards.
Good day to you Desert Rose Bow Co.,
Allow me, on behalf of all members of our friendly team, to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review about our easy-to-use interface! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time ^^
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Very happy with how easy the customization and set up process was. Also very fast response time for inquiries.
Good day to you TheMagicPotions,
It is not only our customer support team but the whole BON staff, that works hard on delivering good service and meeting every customer's expectations individually.
If you have further questions, please feel free to drop us a line via live chat or email at help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
I love this app. It really does the job! And the support team is amazing, they know how to deal with any problem! I'm glad that I met Emile on the chat box, such a lovely person. I truly recommend it.
Good day to you modasiyouth,
Our support team is more than happy to hear that they could impress you with service, especially Emile ^^ We are all here to provide excellent service to our dearest merchants. Thank you so much for your kind words! I really appreciate you taking the time out to share your experience with us.
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Love this app and the customer service is super helpful. Very easy to navigate and set up.
Hi Claribelskincare.com,
We are just back to work and your amazing feedback truly lights up our day:) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
Excelente aplicación la recomiendo muchísimo y tiene una genial atención al cliente, me ayudo la asesora Cara es muy amable y gentil.
Que tengas un buen día Michetiendas,
No podemos expresar lo emocionado que estaba nuestro equipo al leer sus maravillosos comentarios, ¡especialmente Cara! Ella dijo que su revisión realmente le alegró el día😊 También nos anima a todos a seguir mejorando nuestra aplicación y servicios todos los días.
Estamos a solo un mensaje de distancia a través del chat en vivo o la dirección de correo electrónico help@bonloyalty.com. ¡Su satisfacción es siempre nuestro orgullo y alegría!
Saludos,
Mia
BON Team
Excellent customer service !!! Thank you Anna for the quick and professional support you extended.
Hello BLOSSOMS,
We're so grateful for your 5-star rating! Thank you for being an amazing customer. 😌💕
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
Mia
BON Team
Emile and the team are fantastic with the support they provide. Being able to get a response within 24hours is so important and they always respond straight away. We were using another app for our reward points and it wasn't working very well - they also didn't respond to any of our emails for help. So we made the change to Bon and they helped us import all of our data. Its a great app that is continuing to be developed and we highly recommend it.
Hi Crystals Rock Australia,
The whole BON team is incredibly thankful for the kind compliment you shared today! We are delighted to know that you enjoyed talking with Emile. We consider customer satisfaction a top priority. We are always looking for opportunities to exceed our customers' expectations, with your feedback, it's ecstatic for us to know that customers notice our efforts. Thank you so much for entrusting us, it means a lot to our team❤️
For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you.
Cheers,
Mia
BON Team.
This app shows real promise. It is a great starter loyalty app for stores looking to see if this type of promotional activity would work for them. The support is also great - I have asked for some customisation, which the developers said they would look at for me.
Dear Adam
Thanks for your amazing feedback! In BON, we really value our beloved merchants - and therefore your feedback is highly appreciated by us.
Our Dev team has just reached out via email in terms of your requests. Please check and let us know if you have any further question.
Please reach out anytime, we’d love to chat with you!
Best regards,
Liam
BON team