BON: Loyalty Rewards Referrals
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Sehr schlechte übersetzung und nicht zu ende gedacht. Hat Theoretisch potenzial
Sie können sich vollkommen darauf verlassen, dass unsere Übersetzungsfunktion es Ihnen ermöglicht, Textpassagen ganz einfach anzupassen, sei es auf Englisch, Deutsch oder einer anderen Sprache. Ich habe festgestellt, dass Sie bisher noch nicht mit unserem Support-Team gechattet oder Online-Meetings durchgeführt haben, daher hatten wir bisher keine Gelegenheit, Ihnen bei der Einrichtung zu helfen und sicherzustellen, dass Sie das Übersetzungstool optimal nutzen können. Lassen Sie mich Ihnen helfen! Bitte teilen Sie mir Ihre Anforderungen mit, und ich werde sie sofort umsetzen! Wir können jederzeit chatten oder uns per Google Meet treffen, wann immer es Ihnen passt.
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You can trust that our translation feature makes customizing text passages from English, German, or any language a breeze. I noticed you haven't chatted or met online with our support team yet, so we haven't had the chance to assist you in setting up and getting the most out of the translation tool. Let me lend a hand! Just share your needs with me, and I'll take care of it right away! We can chat or schedule a Google Meet whenever suits you best.
AWESOME APP. ID RECOMMEND THIS TO ANYONE RUNNIING AN ONLINE BUSINNESS. BON HAS GREAT CUSTOMER SERVICE AND HAS HELPED WHEN I HAD A PROBLEM.
Dear wildbull.co,
Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON! Our whole team has read this review and they're all so excited!! We truly appreciate your review, and we will try our best to improve our support every time you reach out to us 🙏🙏
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Best regards,
Mia
BON Team 🌸
Friendly and helpful team which solved my problem. Looking forward to see great results with this app.
Dear Crafthues,
Thank you so much for your awesome review! Our team is super excited when reading this! Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON Team.
Simply AMAZING!! The support is world-class. We were given extra features for being early adopters, who was a huge surprise. So excited to launch BON into our Shopify store. Highly recommended.
Hi Jungle Aquatics Pet Superstore
Your compliment on the app's features truly encouraged us to try even harder to improve our product. Nothing is more wonderful than having customers who are always willing to experience new products - give feedback - and accompany us on our journey to develop.
Please do not hesitate to reach out to us via the Chat widget or via the Support mailbox: help@bonloyalty.com
💖 Our Support team is always here for you in case you need us. Please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Yours sincerely,
Mia
BON Team
We are using this app to fulfill frequent customer requests for a loyalty program, and I'm so excited at how comprehensive it is! Fully customizable color combos, banners, logos, combined with endless ways to earn, manage, and spend points and track metrics make this app an incredibly powerful marketing tool. And with customer service replying after only a few seconds of an (admittedly accidental) request, Daisy proved that friendly, fast, helpful support is of the utmost priority for this app's team. While we are spending $10, $15, sometimes $20 for one-note apps are necessary to make our shops run the way we need them to, I am simply amazed that this one that is functional, beautiful, and well supported is somehow free. If you choose only one marketing app, let it be this one!
Hi Refill by RustyandEllie,
Wow, we're just back to work from the weekend and your wonderful feedback truly brightens up our day❤️ The whole team can’t thank you enough for your kind words! I'm glad that Daisy can be able to assist you promptly. It's true that customer satisfaction is always our highest priority, so we pour a lot of effort into our support service. Your review lets us know we’re on the right track. Thank you for your acknowledgment, it means a lot to us :)
Whenever you need, we're always more than happy to assist you via our live chat channel or email at help@bonloyalty.com. Your satisfaction is our pride and joy!
Cheers,
Mia
BON Team.
I was looking for a Loyalty program for my store, and came across BON. The customizations options and rewards are just what I was looking for, and the support was outstanding. I would definitely recommend this to every person looking for a great loyalty program.
Hi BBYSTOR 🍼🍼
This is definitely the cutest baby store we have ever had! Thank you so much for your kind words. With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Firstly I just want to say thank you to Daisy, whose professionalism in answering and helping me get my problem sorted, was exceptional. She not only helped fix my issues but she went the extra mile with the help of Kyle to give me that perfect finishing touch to how my Loyalty Reward system would look to the customers. I've been looking for several months for a reward system that I could introduce in my website, and as a small business that is just starting out, this was perfect. It was inexpensive, easy to integrate and set up. And now that I know their customer service is top notch, I'm a little more relaxed in knowing that assistance is available to should I encounter a problem. Thank you to Bon Loyalty for helping me reward my most loyal customers with ease.
Hi Nxiba-Oku,
Thank you so much for your lovely feedback! It's such a lovely pleasure for us to talk with such a great person like you, especially Daisy! We value the trust and support from our beloved customers ^^ All our team really wants to make sure you are satisfied with our feature and we are beyond happy to know your positive experience with our app! We truly believe that BON will help you grow your business.
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Happy Holidays,
Mia
BON Team.
We're building a new customer experience for our website, and having a loyalty scheme is really important to our customer base. We were attracted to BON Loyalty Rewards & Referral because it offered the functionality we needed, and is very customisable (plus you can see really clearly how it will work on the sample store, which some of the other apps don't show). Emile offered excellent customer support (even though it was technically outside work hours as it was during the holiday season!) and Kyle provided development support within moments of a request being made. The rewards scheme setup is really slick and straightforward and sits well with our website. We look forward to seeing how it helps develop our customer base.
Hi a1alchemy,
I'm so happy to hear you had a great experience with our app and the services that we provide at BON. Emile and Kyle are really delighted reading this lovely feedback from you:) It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you a lot!
In case you need any further assistance, we always wait for you via chat or email at help@bonloyalty.com. I wish you a Happy New Year along with much-continued success!
All the best,
Mia
BON Team.
I have been using this app for a while now and it has been wonderful. I experienced a bug once but one of their customer service agents, Isaac, helped me solve the problem in no time. Great customer service and a wonderful app.
[Update 02 November]
Hi again Folake,
It's been a long time since we heard from you. Our team hopes that you are having a wonderful day!
When we received your review, we are very glad that you love our app. Thanks for your sweet words on how easy set up our app is! It's so kind of you taking the time to share with other merchants the experience with BON service!
But, a 4-star review seems not really like an entirely satisfactory experience. Here at BON, we truly hope to assist you with all our effort and bring back the best service possible. How can we continue to support you and the Coco Rosey team? What else we can do to make it to a 5* experience in your heart?
Let us hear more about your feedback! Have a wonderful day!
Cara
BON team
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[Update 19 August]
Dear Folake,
I hope this letter doesn't disturb your workday.
I'm Anna, customer support team leader at App BON Loyalty Rewards & Referral App. I'm reaching out to ask about your thoughts after leaving a 4* review.
First, I would like to thank you for your feedback, my support agent, Issac, is extremely happy that he could assist you. And I genuinely appreciate your taking the time to consider BON application.
Let me explain a little bit about your "bug" on the widget (which is actually not a "bug"). The theme on the Shopify store directly afftected our app. Therefore, when you perform the theme switch operation, you should click on the option "SYNC TO SHOPIFY THEME" to update the widget's code, and then the widget will be displayed on your store. We're trying to find the best experience for our customers, we design this button to keep our app running simultaneously while you change the Shopify Theme.
If you have any further requests, we will go all out to make sure you can rest assured and be satisfied.
Thank you so much,
Anna
BON team
Wonderful and easy to use. Customer service is excellent! The only thing that would make it PERFECT is the ability to create your own custom RULE categories for continuous interaction with your customers.
Hi dahlias-in-the-desert,
We are just back to work and your fantastic feedback truly lights up our day :) Thanks for your trust in BON Loyalty! And we really appreciate hearing your valuable feedback too! It's a massive motivation for us to keep going forward.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.