Appointment Booking App | BTA , Počet recenzí: 438

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 84 % hodnocení s 5 hvězdami
  • 9 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
23. leden 2024

This app was the most compatible with what I needed and they were able to go in and customize it to my liking even more. This made my life so easy because I honestly have no idea what i'm doing, I am still very much in the learning phase.
They reply unbelievably fast and have great customer service skills. Definitely recommend!

The Chantilly Flower
Spojené státy
Doba používání aplikace: 8 dny
Vývojář BTA Commerce, Inc. odpověděl 30. leden 2024

Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that you had a positive experience with our app and our customer service. Your satisfaction is our top priority, and we look forward to serving you again in the future. Cheers!

15. prosinec 2023

Just brilliant customer service and help is there when needed. App works perfectly too ;). No bad word to say and have been using for years.

El Diablito
Finsko
Doba používání aplikace: Více než rokem
Vývojář BTA Commerce, Inc. odpověděl 15. leden 2024

Thanks for your awesome review! And we're happy that you are enjoying our app and our services 🙂!

6. prosinec 2023

I recently had the pleasure of using BookThatApp for my business, and I cannot express enough how fantastic this app is! From seamless integration to a plethora of customizable features, it has truly transformed the way I manage bookings.

The user-friendly interface made setting up my booking system a breeze. I was able to tailor it to fit the unique needs of my business effortlessly.

What sets BookThatApp apart though, is their exceptional customer service team. Whenever I had a question or needed assistance, their support team was not only quick to respond but also incredibly knowledgeable and helpful. They went above and beyond to ensure I had a positive experience with the app.

Their dedication to customer satisfaction is truly commendable. It's evident that they genuinely care about their users and are committed to providing top-notch service. I felt supported throughout the entire process, and their team's expertise added immense value to my business operations.

If you're looking for a reliable and feature-rich booking app with unparalleled customer support, look no further than BookThatApp. I wholeheartedly recommend it to anyone seeking a hassle-free and efficient booking solution. Five stars without a doubt!

Dress Hire NZ
Nový Zéland
Doba používání aplikace: Více než 5 roky
Vývojář BTA Commerce, Inc. odpověděl 8. prosinec 2023

Oh my! From the team at BookThatApp, we are grateful for the time you took out of your day to write us such a well-written review! From the depths of our hearts, thank you for such a detailed and in-depth review of our product and support team.

We appreciate you ❤️

22. únor 2024

Great customer service, very quick responses and will manually assist you with any confusion you may have. Thank you Joao!

Amor y Pintar
Japonsko
Doba používání aplikace: Asi 23 hodinami
Vývojář BTA Commerce, Inc. odpověděl 23. únor 2024

Thank you for giving us the chance to celebrate!

🥳🥳🎉🎉🎉🎉🎉

Your feedback means a lot to us! We look forward to providing you continuous support 😊!

5. prosinec 2023

BTA hat schon mehrmals mehrere Probleme lösen können. Der Kundenservice ist fast sofort da, sehr höflich, hilfsbereit und lösungsorientiert. Besseren Service gibts nicht. Allein nur deswegen 5 Sterne

housedoll
Německo
Doba používání aplikace: Více než 3 roky
Vývojář BTA Commerce, Inc. odpověděl 6. prosinec 2023

Wir freuen uns sehr, dass Sie sich die Zeit genommen haben, uns eine ehrliche Bewertung zu schreiben. Vielen Dank vom Mond und zurück! Wir freuen uns, Sie weiterhin bedienen zu dürfen 🙂!

30. listopad 2023

Such an amazing app & Tech support is quick 5 stars all the way

radleywhite
Austrálie
Doba používání aplikace: Asi 5 roky
Vývojář BTA Commerce, Inc. odpověděl 6. prosinec 2023

Thanks for your amazing review! We truly appreciate you 🤩!

28. listopad 2023

I was really stuck with an issue and was worried I wouldn't be able to follow the Helpdesk replies. I was wrong! d'Angelo was great - short, easy to understand replies and the issue was fixed. Thank you.

MT13
Spojené království
Doba používání aplikace: Asi 5 roky
Vývojář BTA Commerce, Inc. odpověděl 29. listopad 2023

We're happy to hear that you had a wonderful experience with our support! We look forward to continuing to serve you and to give nothing but top-tiered service! Please don't hesitate to reach out if you ever need any assistance from the team. Have a wonderful day ahead!

26. březen 2024

I LOVE THIS APP. The app is easy to use and the support is 5 five stars. D'Angelo was incredibly helpful! I highly recommend this app to anyone!

Doctora Maria Garcia Lahens
Spojené státy
Doba používání aplikace: Asi 2 hodinami
Vývojář BTA Commerce, Inc. odpověděl 28. březen 2024

Thank you for your 5 star rating and your great review.

We are delighted that you had a great experience using our app. We appreciate your kind words about our customer service and we believe good customer service is our priority!

Datum úprav: 11. prosinec 2023

Needs more development.
I used your app for almost 4 months as an Activity/tour booking system for adult and children tickets. However, I had to uninstall it due to several issues.

First, the app didn't allow bookings during events, resulting in the loss of many ticket sales. For example, if we had an event running from 9am to 5pm, customers could only book before 9am. I suggest adding a feature in the backend, like a checkbox, that allows us to "allow customer to book while event is in progress," similar to other apps.

Second, the enrollment and runsheet reports combine the totals for adults and children, making it difficult to track individual ticket types. This requires manually checking each booking. It would be helpful to separate each ticket variant in reports to easily track the number of tickets sold for each type.

I hope you can fix these issues soonest.

Emirates Bio Farm
Spojené arabské emiráty
Doba používání aplikace: 10 měsíci
Vývojář BTA Commerce, Inc. odpověděl 6. prosinec 2023

Hey there, thanks for your honest review. We would greatly appreciate it if you could provide your recommendations on what we can improve on. Looking forward to hearing back from you!

28. listopad 2023

D'Angelo responded quickly and thoroughly! All of my questions were answered much sooner than expected!

Garden Streets
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář BTA Commerce, Inc. odpověděl 29. listopad 2023

This review was celebrated with our team 🥳! Thank you for taking the time to leave your feedback. We greatly appreciate it!