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Customer service is appalling.
We cancelled our plan the day we were charged for a yearly subscription as we no longer use Shopify as our website platform.
They are refusing to issue any refund at all.
Thanks for taking the time to leave us a review. I am sorry to hear that you were not happy with our support.
Please note that we updated your support ticket yesterday and advised that a full refund had been issued 🙂️
Please reach out to us if you require any further assistance.
Cheers,
The Team at BookThatApp
Very good and reliable customer service! I am very satisfied!
Thank you for amazing review!!
D'Angleo was amazing. Great support, fast response time. A+
We appreciate you taking the time to leave us an awesome review! Thanks 🤩!
If it were not for the amazing customer service, this app would be pretty difficult to navigate as a first time user. D'Angelo was super helpful and solved my issue in less than 5 minutes. I do wish the app was a little more user friendly though.
Thank you for your great review! We appreciate your feedback and have taken it into account. We are definitely working on making the app more user-friendly, and hope to roll out the change soon! In the meantime, we're here to help you with setting up and with any issues/queries that you might have!
D'Angelo responded quickly and thoroughly! All of my questions were answered much sooner than expected!
This review was celebrated with our team 🥳! Thank you for taking the time to leave your feedback. We greatly appreciate it!
Great customer service, very quick responses and will manually assist you with any confusion you may have. Thank you Joao!
Thank you for giving us the chance to celebrate!
🥳🥳🎉🎉🎉🎉🎉
Your feedback means a lot to us! We look forward to providing you continuous support 😊!
BTA hat schon mehrmals mehrere Probleme lösen können. Der Kundenservice ist fast sofort da, sehr höflich, hilfsbereit und lösungsorientiert. Besseren Service gibts nicht. Allein nur deswegen 5 Sterne
Wir freuen uns sehr, dass Sie sich die Zeit genommen haben, uns eine ehrliche Bewertung zu schreiben. Vielen Dank vom Mond und zurück! Wir freuen uns, Sie weiterhin bedienen zu dürfen 🙂!
Ottima App e supporto veloce e professionale!
Grazie per la fantastica recensione! Apprezziamo che tu abbia dedicato del tempo per farlo!
I LOVE THIS APP. The app is easy to use and the support is 5 five stars. D'Angelo was incredibly helpful! I highly recommend this app to anyone!
Thank you for your 5 star rating and your great review.
We are delighted that you had a great experience using our app. We appreciate your kind words about our customer service and we believe good customer service is our priority!
We have been using BookThatApp at our kayak school for classes and events. It has helped our business by letting students sign up on their own, it works in our responsive web theme, and saves us a huge amount of time.
We worked with the developer to make some modification to the output and forms. The price was very reasonable and the product looks great. See http://www.kayakacademy.com/pages/kayak-lessons. The class list is generated by BookThatApp. Click on a class and you can see how we've made it look on a product page. Very cool.