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I can say for sure that BookThatApp has the best support I have ever encountered. It responds quickly and even makes the settings you need. Simply magic! On other sites, at best, you will be answered by a useless bot. The application is very flexible and can be easily customized for any task. The only thing that bothers me is that I need to pay for each booking, even if this booking was created on the Airbnb website and using calendar synchronization, BookThatApp considers it created and protected as payment. This is a very daring decision - to take money for the fact that Airbnb tried to sell my property))
Hi there!
Thank you for your great review!
I wanted to comment on your below point:
"The only thing that bothers me is that I need to pay for each booking, even if this booking was created on the Airbnb website and using calendar synchronization, BookThatApp considers it created and protected as payment. This is a very daring decision - to take money for the fact that Airbnb tried to sell my property))"
This can be a bit misleading, as the app doesn't charge for each booking that is created. Depending on the plan that you pay for, you will get a set booking quota. If you are on the Premium plan, you will get a quota of 350 bookings. A created booking will deduct from the quota.
With this explained, if you add an external calendar to a service or product that you have setup in the app; what this does is to pull events from the linked calendar and sync it to the app. In order for the app to treat the events on the external calendar as "Blackouts", it would need to create "bookings" for those events in the app. So, if you had a "Room A" product in the app, and you linked your AirBnB calendar for that "Room A" to the product in BTA, then the AirBnB bookings will sync over to BTA. This allows the app to mark those booked AirBnB dates as unavailable in the widget. It also works the same way with other booking/scheduling apps that allows you to integrate your other booking/reservation platforms.
If you are still unclear on how all of this works, please don't hesitate to follow up with us via our emails:
support@bookthatapp.com or support@zetya.com.
Have a wonderful day!
Success Team at BTA
I have been using BTA for a year now and has been a smooth ride. Their Consultant Sisco C always ready to assist and resolve any problems we may have.
On behalf of Sisco, thank you!!
Customer service is incredible! I haven't experienced service like this in so long. They respond so quickly, and it's an actual human. I've used lots of apps on the Shopify platform and have never experienced customer service like this.
Thank you for review! ⭐⭐⭐⭐⭐
I would recommend this app because of the exceptional customer support they provide. I run a B&B and need BTA to sync with external calendars from another platform. I find the language and navigating complicated but I contact the support team and they ALWAYS resolve the problem for me quickly and expertly.
We greatly appreciate you taking the time to leave us your feedback! Thank you 😊!
Support team has been great! Have been helping finding solutions that work with our needs. Great app.
Thank you for your help in chat and fast problem solving! I had a few questions and all was solved in a minute!
You're welcome, always! We aim to provide the best and seamless support! Thank you for choosing us to do handle your business' bookings! And for your awesome review ⭐⭐⭐⭐⭐
We are using BTA on our websites for 2 different stores and couldn’t be happier. The app is easy to use and integrate into your website without needing to know programming.
In addition to being a great app, the customer service is amazing. Support team responds quickly and continues checking in with you until your issue is resolved. D’Angelo has been exceptionally supportive with the many questions we submit.
Just started using BTA and absolutely love it. Allowed us to present classes and class bundles to our customers in a way that we have never been able to do before. The support has been outstanding. Support response is quick and solutions are explained in easy to understand language often accompanied with screen shots. D'Angelo is the staff member I have had the most interactions with and cannot say enough wonderful things about the level of support.
On behalf of D'Angelo, thank you! Your review is well received and nothing short of amazing. 😊
Thank you! We are always happy to assist. We do look forward to a long lasting relationship!!!
BTA has enabled our store to offer rentals to our clients. It has most of the features we were looking for. I do wish they offered API access to any paid account because there are some features that we didn't really need, and the plan with the API access is more than we need for now.
The widget that they offer for booking is super nice.
One feature that I would like would be for my customers to select one rental date at the store and have it apply to all of their selections without having to enter in the rental date on every product.
Thank you for your great review! It is the team's intention to make it possible for the app to facilitate 3rd party app integrations. This should include some level of API access that would be available on some specific plans. Currently, the API access is available on the Business plan, due to the level of support needed for its implementation. We have a lot in the pipeline including making BTA's widgets available for non-Shopify websites. The future is going to be eventful!
Amazing service and support is excellent! Any query is addressed so effeciently!