BOOSTER SEO & IMAGE OPTIMIZER
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
Recenze (9 266)
Zpřesnit
-
Podle hodnocení
Just updated the app and Trish was great. She was super sweet and very helpful! Great customer service.
Had the pleasure of working with Pat today via chat and the response time was quick and Pat demonstrated good product knowledge. We look forward to using the Booster SEO & Image Optimizer thanks to Pat.
We strive to provide exceptional customer support, and we're glad to hear that our team was able to assist you in a timely and knowledgeable manner. Thank you for taking the time to share your feedback with us!
All the best, Kevin
Having problems, only updating a few images. Support is unresponsive
I used to app for optimizer my images. I am really happy with this app. So I recommended 100% thanks
These people pretty much stole money from me. I was under the impression that I could try this app out under a free trial and if it wasn't working out for what I had in mind I could just contact customer service and they would refund my money. I haven't used this app since the first three days and they still took my money. I sent emails and was never contacted or responded to. Horrible!!!
Hey Ne! James here from the Booster SEO team.
I'm so sorry about your experience with our support. We did receive 1 email from you on July 27th that requested a refund back and our team asked for some more information about the charge, because it wasn't showing on the Shopify invoice yet for us to refund it. That should have been explained and we should have followed up with you after that. I'm sorry.
I went ahead and issued you a full refund for the month you were charged and have reached out to help make things right.
Cheers,
James
NICE AND IT IS SO EASY AND SAVE SO MUCH TIME!
I needed to verify my store and with a single click on the verification button, I was directed to customer support. Jon was able to process my verification very quickly. Excellent service with a very responsive team.
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
just testing Let you know how was it, first experience good!
Aroll was very helpful and assisted with my queries promptly, plus offered helpful tips. Thank you !!
You are so awesome! Thank you so much for the 5-Stars and positive feedback! Best regards, Kevin
Chatted with Aroll today who was very helpful and friendly and even helped me identify an issue on my site that I hadn't asked about.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. 🍻 Cheers, Kevin