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Fast and professional. Excellent job!
Thank you! We're glad you had a fast and professional experience with us. 😊
- Kevin & Booster SEO Team
I experienced amazing customer service during verification from Alex. Who helped me through the process as well as assuring me in case of any difficulty. She also free upgrade by verifying my store! Would recommend.
Thrilled to hear about your amazing experience and upgrade! Your recommendation means a lot to us. Thank you for sharing your journey!
- Kevin & Booster SEO Team
Very helpful and fast customer service. I highly recommend this app.
Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us!
- Kevin & Booster SEO Team
Therese was professional and she help a lot. We even received a free trial as well as a 6 month discount. We were not going to activate this but after chatting to Therese we decided to take the Premium offer.
Thank you Therese you are awesome!!!!
Fantastic to hear our chat support helped you decide on the Premium offer with our free trial and discount! Your enthusiasm is contagious. Thanks for the awesome shoutout! 😊
- Kevin & Booster SEO Team
EJ was quick nice and excellent.
Thank you for the kind words! We're thrilled you had a great experience with our support. Don't hesitate to reach out if you need anything else!
- Kevin & Booster SEO Team
They are a very professional group of people and I wish all the members that work this app blessings for a lifetime!!:)))
We're touched by your kind words and blessings! Thank you so much. Wishing you all the best too. It's a joy serving you! 😊🌟
- Kevin & Booster SEO Team
Amazing Service!! Great Program, we have been using this for over 3 years. Highly recommend
So happy to hear you're loving the service and program! Thanks for sticking with us and the high recommendation! 🌟
- Kevin & Booster SEO Team
This app comes with a free trial. There was no indication of how to successfully cancel the membership before the trial period ended. We spent over 30 minutes looking for how to communicate our wishes and how to change our subscription to no avail. Misleading to consumer and actually a waste of our time.
Hi SW Coast Refills,
Darrel here from Booster SEO, thanks for getting in touch!
I've read your recent app store review and I sincerely apologize if you didn't manage to find how to cancel the app's paid plan or trial period.
To cancel your trial period, you just need to simply uninstall the app in your Shopify admin before your trial runs out. Uninstalling the app from your store will effectively cancel your subscription.
Here is our guide on how to uninstall the app - https://help.boosterseo.com/en/articles/8771541-how-to-cancel-a-paid-subscription
We really hope to improve your experience with our app so we sent you an email with more details.
Please let us know if you have other concerns.
Cheers,
Darrel
I just had to share my exceptional experience with the BOOSTER SEO & IMAGE OPTIMIZER application. After using this application to optimize the images in my Shopify store, I was pleasantly surprised by the quality and efficiency of the service. But what really convinced me was the conversation I had with Alex, a member of their support team. His responsiveness, professionalism and ability to solve my problems were remarkable. It's so rare to find customer service that not only understands your needs, but also anticipates them! I highly recommend this application to all Shopify users looking to improve their SEO and optimize their images. Many thanks to Alex and the whole team!
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Wow, nous sommes ravis d'entendre parler de votre expérience exceptionnelle ! Un grand merci de nous avoir recommandé et pour les aimables paroles à l'égard de notre équipe. Nous sommes toujours là pour vous soutenir ! 🌟
- Kevin et l'équipe SEO Booster
Ej was very nice, sweet encouraging and funny. Such a breath of fresh air having someone on the support team. It makes all the experience different!
We're so happy you enjoyed our support! Thanks for sharing this uplifting review. We're always here to help!
- Kevin & Booster SEO Team