BOOSTER SEO & IMAGE OPTIMIZER
Hız, kullanım kolaylığı ve satıcı değeri açısından Shopify'ın en yüksek kalite standartlarını karşılar
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Not impressed at all with this. The app is extremely simplistic in reality. By "fixing alt texts" for example, all it does is duplicate your page title across all images for a product. This duplication would just get you down ranked. It would at least have been useful to add context or some kind of structure to the auto generated alt texts, but control is limited.
It also messed up my meta title and descriptions which I had written myself for every one of my 500+ products. Downgrading my plan undid some of the damage, but I still have a lot to fix now.
Support is also laughable. Very unimpressed with this simplistic and overpriced app. Not a scam, but not far off.
Hi James,
Darrel here from Booster SEO. I want to sincerely apologize for the issues you've encountered and thank you for your feedback.
I understand the frustration with the app's AutoPilot feature not automating everything. Just to clarify, what our app does is use your Product title as the Meta title and Product description as the Meta description by default or if you use the "Let the app decide" option on the AutoPilot page. The idea is that you already have the proper keyword in your Product Title and Description, the main keyword will be your Product Title(since your product title should have the best keyword that describes your product) and in the event that keyword is not in your meta description then the app will let you know that it needs to be added on your product description manually so that it'll be updated in the meta description coming from our app. Our app does do a lot automatically through its AutoPilot features, but some SEO involves keyword-optimizing the visible content of your pages (such as your product descriptions), and our app never does that automatically, for two reasons:
- Google is quite good at detecting (and penalizing) when an app has automatically generated page content, so our app avoids it.
- As an expert in your industry, you are the best judge of what keywords are best and how they should be written into your content, so our app gives you guidance on where keywords are missing but leaves the writing up to you.
Regarding our app's alt-text feature just using the Product title, just like with the meta title and meta description, by default the app will use the Product title and your Store's name for the alt tags. It is designed this way since the best practice for alt tags is to describe the image in three to five words that include your focus keywords, and that keyword will come from your product title.
As you can see, the app relies heavily on your product title for keywords since the product title should be the keyword or contains the keyword that best describes your product. To learn about the most streamlined process for optimizing keywords in our app, and for a more in-depth introduction to keywords, see our guide How to Optimize Keywords for SEO in our Help Site which we sent to you via email.
If you don't want to use the app's default setting for alt tags, meta titles, and meta descriptions, it does provide an option to use other templates. The guide was also sent to you via email.
We would like to extend our apologies for any inconvenience caused and as mentioned above, we sent you an email to properly address your concerns with our app.
We look forward to hearing back from you.
Best regards,
Darrel
The fact that it could not add our store's name to the naming of the image files, something so basic, yet it could not. Also after reviewing our site, the recommendations were installing dozens of more apps to do their suggested work. Pointless waste
The app did not work, nothing would load and then it would kick me out only to make me add my domain back into to re-enter the app, even though it is connected to my Shopify admin. The only pages I could access were to choose a plan or the settings page. All of the others pages would not load. customer support was unable to help so they escalated it to tier 2. Was told they would contact me by email. It was taking too long so I just deleted the app. If this is a sign as to what I can expect for this app, no thanks. I installed it because of the great reviews from so many people so I have to say it is a let down to not have the same experience.
Hi Jeremy,
Thank you for sharing your feedback, and I sincerely apologize for the challenges you experienced. We take such concerns very seriously, and our engineering team is actively working on resolving this issue as we speak.
Our standard turnaround time for escalations is 24–48 hours, and my colleague’s request for collaborator access was made to thoroughly check your theme files, the app's integration, and resolve the issue effectively.
We’ve also sent you an email with more details regarding this matter. Please feel free to reply to the email if you have any additional questions or concerns.
Thank you for bringing this to our attention, and we’re committed to ensuring a better experience for you moving forward.
Best regards,
Pat
Booster SEO Support Team
Extremely slow application, unusable. The support is an equally useless chatbot
Hi there,
I'd like to extend our apologies about your recent experience with our app and support. I’d also like to take this opportunity to clarify and assist further.
Our app is coded to be lightweight and designed to integrate seamlessly with your store. However, certain factors outside of the app such as your store’s theme, leftover codes, other installed apps, or Shopify’s API status can occasionally affect its performance. I’d be happy to investigate and work with you to identify and resolve any issues should you decide to reinstall the app.
Regarding your mention of our support, I assure you that our chat support is entirely handled by humans, committed to providing personalized assistance. If there’s anything we could have done better, I’d love to hear your thoughts so we can continue improving.
I have sent you an email so we can hopefully continue this conversation and work towards a resolution as soon as possible.
Thank you for your understanding, and I hope to hear from you soon.
Best regards,
Lester
Since installing this app the features have not worked how they are meant to. I was told images would sync within 48 hours of installing and two weeks on still no sync.
Raised a ticket and was given a generic response:
"The delay is due to factors like the queue of other accounts syncing, the number of products in a store, and Shopify's server load. This is an isolated issue, and the rest of the app's features are functioning properly."
They said to wait and wanted to resolve the ticket. I had to argue to keep the ticket open UNTIL the ticket is actually resovled, not prematurely.
TBH quite over the product that fails in its primary functions.
Not to mention it duplicates the "Product" meta field even though this is a core element in Shopify already.
Hi Peter,
This is Pat from Booster Apps SEO Tier 2 Support. I want to sincerely apologize for the issues you've encountered and thank you for your feedback.
I understand the frustration caused by the delay in image compression and syncing. As mentioned by Lester, these delays were due to recent updates aimed at improving this feature, which inadvertently caused processing delays for select stores. These issues were compounded by our dependency on Shopify's server load. Our development team has been working diligently to resolve these issues, and we are making consistent progress. We recognize the importance of this feature and are committed to ensuring it functions seamlessly.
Regarding the duplication of the "Product" meta field, the "Duplicate field: brand" warning appears because both our app and your theme define a brand field, which Google identifies. Our app includes this field as part of the "Google Snippets" feature, which allows Google to generate rich results for your store in search outcomes. To address this, you have two options:
1. Disable the "Google Snippets" feature by navigating to the "Google Snippets" tab in our app.
2. We can remove or disable the "brand" field from our app's code.
In your specific case, you reached out to us for guidance on which part of our code to disable, and we provided the necessary information in a separate ticket.
Your case remains open and is marked as "in progress." We are coordinating with our engineering team to prioritize and expedite a fix for the image compression delays and addressing the meta field duplication concern to prevent unnecessary duplications.
Once again, I apologize for any inconvenience caused. We have sent you an email with further details and a special offer as a gesture of goodwill. If you encounter any further problems or require assistance, please do not hesitate to contact us directly.
Thank you for giving us the opportunity to address these issues. We look forward to improving your experience with Booster SEO.
Best regards,
Pat
Me ha empeorado el SEO de los productos, aunque es verdad que el servicio de atención al cliente ayudan, pero tardan y no lo hacen bien, el error de duplicado me ha vuelto a aparecer, después de arreglarlo ellos
Hi there,
We’ve just read your review, and we’re disheartened to hear about the challenges you’ve encountered with your SEO. We completely understand how frustrating this can be, and we’re genuinely sorry for any inconvenience this has caused.
I’d like to clarify that our app is designed to improve SEO over time, but results can take a few months as search engines take time to re-crawl and index your site. Regarding the duplicate issue, I apologize for the inconvenience it has caused you. I have previously detailed the fix I provided 6 days ago but the conflicting SEO tags could have been reintroduced by a theme update or if you've installed another app that has certain SEO functions. However, I assure you that we are committed to ensuring this is resolved once and for all.
We have sent you an email with further details and a special offer as a gesture of goodwill, and we're looking forward to your response.
Thank you again for bringing this to our attention, and I hope we can work together to resolve it.
Best regards,
Lester
Horrible Plugin, Installed it and spent almost 3 hours upgrading to Premium it said it was approved and all good but we never got the Features. Contacted admin they could not do anything keep saying the same. like a broken record. So the support chat is there but for no good.
Don't waste your time, this plugin is buggy, and when it has issues at the fundament level imagine what issues it has under the hood in the code
Will not recommend this to anybody
Forget this guys. Just by uninstalling their app they messed up my Shopify metadata, head and description, it was magically gone.
Didn't even leave like it as it was before. Shame on them.
Thanks for the feedback! We're glad you had a friendly experience. 😊
- Kevin & Booster SEO Team
Basic SEO Features, Alt-Text Optimization, Weekly Image Sync
Unlike other apps - Our FREE plan will always be here!
I just installed the app, and nothing works unless you pay for a subscription.
Hi there,
Pat here from Technical Support at Booster SEO. I saw your recent feedback and wanted to clear up any confusion.
Our Free plan is designed to focus on a single feature: optimizing image alt tags or alt-text, which helps improve your product images' visibility on Google Images. This plan includes a 225-product limit, but the app will continue syncing weekly with your store to check and update your images' alt-text even after reaching that limit.
Our Premium Plan offers a suite of SEO features aimed at boosting your site’s search engine ranking and overall SEO performance. These features include:
- Guided keyword optimization for meta tags and content to help you rank better for targeted keywords.
- AutoPilot for easy bulk SEO editing.
- Automated broken link fixes and redirections to prevent 404 errors.
- Implementation of Google Rich Results (Snippets) using JSON-LD schema across your store.
- Image compression to improve page load speeds.
- Product image renaming to match titles, enhancing image SEO.
- URL optimization for more search engine-friendly URLs.
- Sitemap generation to speed up Google indexing of your site.
These features are essential for maintaining and improving your website’s SEO, which is why they are part of our paid plan. Please check your email for more details on this.
If you have any further questions or need assistance, feel free to reach out. We’re here to help ensure you have the best possible experience with our app.
Sincerely,
Pat
I REMOVED YOUR APP WHY DID YOU STILL CHARGE ME? I WANT THE 55.00 REFUNDED ASAP. I read in another review "To cancel your trial period, you just need to simply uninstall the app in your Shopify admin before your trial runs out. Uninstalling the app from your store will effectively cancel your subscription." THAT IS UNTRUE. I uninstalled the app and it charged me 55.00 anyway.
Hi Expressive DeZien,
Darrel here from Booster SEO. I've read your recent app store review and sincerely apologize for the inconvenience caused.
Sorry for any confusion here. The reason you were charged is that you uninstalled the app after your monthly subscription began or renewed which was on May 5, 2024, you uninstalled the app on May 13, 2024. No worries though, we will be happy to get this sorted for you.
We have gone ahead and sent you an email to resolve this issue.
We look forward to your response to our email and hope you are open to clearing this up.
Cheers,
Darrel