Negate ‑ Bot Protection

Took support a day to get back to me but they did reply. Pleasant support but unable to prevent bot accounts as suggested which is why I installed the App so had to uninstall.

I highly recommend Negate Bot Protection for any Shopify store. The company is very responsive. I reached out to the app developer with questions and they were extremely helpful and informative about the product and how it works. They also provided new updates to further protect our store from bots along with step-by-step instructions. I've been very impressed with their product since installing, and their customer service is top-of-the-line.

Taylor is incredibly helpful and truly cares about helping sellers with bot issues. I did not fully understand exactly how the app worked at first, but Taylor took the time to explain everything and then some. The app has helped to make our Shopify Analytics data much more accurate and also protects against bots sent to your web site via Google/Facebook or other paid advertising. The app basically babysits your web site from bots and learns more and more over time. Very happy with the app!

Customer service is great! Since downloading this app it has been great. It really helps protect against bots. Highly recommend! Thank you!

Amazing experience with Taylor with Negate jumping on a call to go over a game plan and adding the custom script to our store to block certain bots from firing events on our pixel and ultimately ruining it. Want to fight back against bots once and forall I highly recommend downloading Negate after using many different apps and VPN blockers that were no use. Taylor actually allows the bots to enter the site but blocks the use of browser code for bots.

Ok So first I read the bad review like most people to see what was sooo bad about this app. I then read the dev's response, they mentioned to check out their docs, which I read that. After reading the bad review and the docs from the dev's response I decided to still give this app a try.

I am so glad I did. So for anyone not very tech savvy this is what I did and maybe it will help you.

I added this app to my site b/c I was noticing some bot traffic for sure. After I added it I reached out to support and asked if they would kindly take a look at what I had setup to make sure I had it right. Their customer service is amazing. They were very prompt to answer all my questions and we set up a call today to go over everything just to make sure I had a clear understanding of what was actually going on with my site. They listened to my concerns and explained the different types of bots and what they do and the different ways the bots actually damage your site. I looked up some of this info before the call so I was aware of some of it, but they explained it in depth. They were very thorough and how the Negate app works to help protect my site.

The phone call was extremely informative, helpful and friendly. As I mentioned after doing a lot of research on my own before the call and after the call I am very glad I installed this app to protect my site. If you're getting an influx in traffic that you're not sure of you should really consider this app. I highly recommend it.

Great app and customer services is amazing! You can just text or call them, unheard of today! highly appreciate their help and knowledge. Thank you so much

Negate has been a time and money saver for us. As a small company, any attention diverted to blocking bots or nefarious competitors means attention taken away from creating business and revenue. Negate has taken this off our plates in a big way. It's made our Google ad spend tighter, our analytics cleaner and one less thing to worry about.
We found them because one day we had 400 views from Singapore, turns out lots of Shopify stores were experiencing the same thing. My other blocker didn't stop them. Other community forums said just let them read your site. I didn't want that. Signed up for a free trial with Negate and within five minutes, it was gone. We've been big fans ever since.
Highly recommend.
Stephanie & Jonathan

Absolutely fantastic customer service. Taylor took the time to explain things in detail to me and was genuinely helpful. I highly recommend Netgate!

They have been amazing in helping me fix my issue on my website in regards to bots, even made a complete new update to help me fix the issue im having, Highly recommend